Planning for you...and your family

Everyone has different needs when it comes to funeral planning, so we make sure the plans we offer are as flexible as possible. As an independently owned funeral director, we’ll take the time to understand your wishes and tailor a plan to suit you.

Golden Charter Logo
Peace of mind
A funeral plan is an easy way to arrange the funeral you want in advance. A plan allows you to specify your wishes and pay for the funeral director’s services included in your plan. As customers often tell us, that can bring peace of mind to you and your family.
portrait of a family

At Penrose Funerals we work in partnership with Golden Charter to provide you with a simple way to plan ahead. As one of the UK’s largest funeral plan providers1, Golden Charter has helped 900,000 people make funeral provisions2 so we’re completely confident in offering their plans to you. A plan from Golden Charter also includes an allowance towards third party costs. These are essential, non-funeral director services such as the cremation or burial fees, plus the minister or officiant’s fee to perform the service.

Everyone has different needs when it comes to funeral planning, so we make sure the plans we offer are as flexible as possible. When you get in touch, we’ll be happy to discuss your funeral requirements and tailor a plan to suit you. Rest assured a plan from Golden Charter is available to all UK residents regardless of age or state of health.

A plan to suit your needs

As an independently owned funeral director, we’ll take the time to understand your wishes and tailor a plan to suit you. We can discuss these at our premises or in your home, at a time that is convenient for you. If you’d prefer to discuss this over the phone or via email, we can assist with this too. You can tell us about any preferences you have in mind – the type of funeral you would like to have, hymns, music or any other personal touches – and we’ll make sure your plan takes these into account.

What’s included in a pre-paid funeral plan?

Our funeral director’s services will be covered in your funeral plan, which means our fees will be fixed at today’s prices. These services typically include:

  • Professional services and making arrangements for the funeral
  • Transportation of the deceased from the place of death to our premises, chapel of rest or other suitable location
  • Care of the deceased and preparations for family viewing if requested
  • Advice on the certification and registration of death and related documentation
  • Provision of funeral vehicles
  • Advice on bereavement counselling
  • Coffin or casket requested

Although a pre-paid funeral plan can cover all of the services above, there are some additional third party costs to consider. These are the costs for essential, non-funeral director services required to carry out a cremation or burial which need to be paid at the time of the funeral. These costs are outside our control. Depending on the plan type chosen, a Golden Charter funeral plan can include a contribution towards some third party costs. They may include:

  • Crematorium fee
  • Minister or officiant’s fee
  • Cemetery fee: the opening of a new or existing grave for burial or interment of cremated remains

Other third party costs that may be associated with a funeral include:

  • Purchase of grave or lair
  • Hire of church or other venue
  • Fees for organist or soloist
  • Memorial, such as a headstone, entry in a book of remembrance, or the planting of a tree
  • Catering, floral tributes and newspaper announcements

There will only be more to pay at the time of the funeral if the third party costs exceed the allowance when you buy your plan, or if the costs increase by more than the growth of your plan. Even if prices rise in the future, once your plan is paid for, you’ll have the reassurance of knowing there’ll be nothing more to pay for our services included in the plan – guaranteed.

Payment options to suit you

With a Golden Charter funeral plan, you can pay for your plan in several ways. Spread the cost or make a one-off payment – simply choose the one that’s right for you. We will provide you with the information you need to make an informed decision

The retail price of your funeral plan is representative of the equivalent cost of a funeral today plus an arrangement fee of £285 which is retained by Golden Charter to help cover the costs of setting up your plan.

Your payments are held within the Golden Charter Trust. With £1.2 billion under management3, the Trust is operated by a Board of Trustees, completely independent of Golden Charter. Their role is to hold your payments and ensure that the funeral director services in your plan can be paid for at the time they are required – however far into the future that may be. For more information on how your payments are protected, please visit goldencharter.co.uk/faqs

Looking after you as a customer

As a Golden Charter plan holder, you’ll receive personalised plan documents, which include a summary of your plan, our details, your plan holder certificate and a personal membership card for you to carry in your purse or wallet. You can add a nominated representative to your plan if you wish to do so. Your nominated representative will receive a letter which will provide details of your plan and our details, as your chosen funeral director. They will have no authority to make changes to your plan.

You’ll also receive a statement from Golden Charter every three years which will be sent via your preferred contact method.

As your funeral director, we’ll hold full details of your funeral plan. When the time comes, one phone call is all it takes to activate your plan and get the arrangements underway.

Ready to take the next step? Get in touch today

As well as the comfort of having a plan in place, you’ll have the peace of mind that comes with being able to help save your family from worry and expense in the future. So why not take the next step?

Penrose Funerals Ltd is an appointed representative of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN:965279).

Based on a Golden Charter analysis and independent research of the funeral plan market size as at January 2023.

Correct at March 2023.

Confirmed by Golden Charter Trust’s audited accounts at 31 March 2022.

Pre-paid plans
Funeral Plans

To see our latest funeral plans, please use the button below.

It’s a wonderful way to put your mind at rest while you’re alive and when you’ve gone it’s a lovely way to show your family that you loved and cared about them. Now it’s all sorted I can get on with my life

coffin with bouquet of flowers

Testimonials

To Nathan and all at Penrose, I just wanted to thank you for the sensitivity, care and respect you showed my Grannie yesterday. She looked amazing and I’m sure you caught a glimpse of her incredible 100 years as my dad spoke at the grave-side. You don’t have an easy job but I hope you know how grateful people are that you do it so well.

Your manner and conduct was gentle, considerate and supportive, thank you for all you did to make yesterday so special. You have been given the gifting and attitude needed to help bring peace and blessing during difficult circumstances. May you know God’s peace and blessing as you continue to serve others in this way, Thank you

Cally (Winnie’s Granddaughter) - Oct 2016
Nathan, Brendan,

Many kind thanks for the service today and your exemplary conduct and utmost dignity at every occasion at Penrose. Please pass the family’s sincere thanks to Jeremy and his colleagues who were fantastic and so mindful of our Hindu traditions – I wasn’t able to catch them at the end of the day but hoping you could relay back to them.
Kind regards
Piyush - June 2021

To Jeremy and Nathan,

Thank you so much for making what was a very difficult time for us as a family a very beautify send off for our beloved Annie. Thank you also for the children’s keepsake necklaces, they are lovely and will be cherished forever.

Very best wishes

Gary, Rafe, Hattie, Dixie, Philippa and all of Annie’s family - March 2023

Dear Penrose team,

We just wanted to say thank you for being so kind and giving the best care and send off to my dad, Paul Bentley,

Your services gave me and my family such comfort and direction in such an awful time.

Again, thank you,

best wishes

The Bentley Family - Nov 2023
Good Morning Brendon

I wanted to send you a message to thank you for professional and efficient celebration of my late mum.
Thank you so much you made a hard day a little easier for all my family.
Kindest regards
Sharon Bowtell and family - April 2021

Thank you so much on behalf of my family for the lovely funeral of the late Miss Pamela Gl…er.

Thank you

Mrs C. Bibby and Family - April 2020

To dear all,

My husband, Keith Branch, would have been blown away by your lovely send off on Tuesday 29th August. Can you please extend my huge thanks to the Harley Side-car gentleman. Huge thanks from myself and all our family and friends,

Much love always x0x0x0

Tracey - Sept 2023

To everyone at Penrose,

We would like to thank you for your professional and friendly manner which was so evident before and on the day of our husband and father Martin Hope’s funeral on June 7th. Hoping we don’t need your services for a while yet, but when we do we would certainly come back to you. Your kindness and sympathy is deeply appreciated and will always be remembered.

Lorraine, Michelle and Marianne - June 2021
Read all testimonials
Your quote so far
A summary of your quote will appear here when you have started the process.

Send my quote

Send quote to Penrose

  • This field is for validation purposes and should be left unchanged.