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To all at Penrose Funerals,

Please accept my thanks for the sensitive and professional way in which you carried out my mother’s funeral arrangements. My brothers and I were also extremely happy with the way everything went on the day.

Thank you

Simon Jarvis - April 2020
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Nathan, Brendon, Jeremy and all staff at Penrose,

Thank you for your incredible professionalism and great service during a difficult and challenging time.

Mum would have been so proud,

All our love,

Beryl’s Family - April 2020
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I really can’t thank the team at Penrose enough for the beautiful funeral they managed for my dear husband Fred. Especially Nathan for helping us plan the day with such care and dignity.

I met Nathan’s dad Jeremy for the first time when he arrived with the cortege to collect us from home. Immediately I felt totally at ease with this charming charismatic gentleman leading the service perfectly from begining to end.

Thank you so much

from Georgie

Georgina Bateman - February 2020
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Dear Nathan, Jeremy and everyone and Penrose,

Thank you so much for looking after my son – Thomas Street – while he was in your care. The past few weeks have been so distressing but you made organising the funeral so much easier than I thought it would be.

I am especially grateful for the visits that you organised for me, especially the final one. I am also very grateful to Jeremy for your kind words on the day of the service.

I am so pleased that we chose to bring Tom to you. You have made my darkest times a little brighter.

From

Claire – and all of Tom’s family - March 2020
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Dear Nathan, Brendon and Jeremy,

You’ve been so kind and it’s much appreciated. Thank you so much for the care and kindness you did at the funeral for my husband Vic Thomson,

From the

Thomson Family - March 2020
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Good morning Jeremy

A big thank you to you and your team for yesterday, the day went like clockwork (apart from my father in law following the wrong limousine out of the crematorium which raised a few laughs at the wake)

I just wanted you to know how grateful my whole family were, from the first call to the last handshake you were professional and caring and my mum in particular was very happy with the day.
Please pass on my thanks to your staff.
Kind Regards
Mark Steadman - Feb 28th 2020
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To all at Penrose Funerals,

Just to let you know how much your kindness means, a huge thanks, you done us all proud. I cannot speak highly enough of you all. On behalf of ‘Doris Davis’ (service 30th Jan 2020 @ 1.40pm) we thank you from our hearts.

Kind regards,

Tracey Williams, Keith and family - February 2020
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WOW…What an amazing team!

Thank you Brendon and Kevin for your sympathy, kindness and compassion when you took Cliff into Penrose’ care.

Thank you Nathan for arranging the funeral, it was perfect in every way.

Thank you Jeremy for completing the Order of Service and for leading the funeral in such a respectful, dignified and professional manner. We cannot express how much this meant to us as a family.

Thank you Edward and Paul for your support, respect and kindness on the day of the funeral. Edward, you offered your coat to our mum as she looked cold and Paul, you were so kind talking about the dogs outside our house before we left, the dogs were a big part of Cliff and are so important to the family, so this gave us comfort knowing that they had been recognised.

We have no hesitation in recommending your services to our family and friends.

All of you made a very sad day more bearable. We sincerely THANK YOU from the bottom of our hearts,

Kindest wishes

Carole, Darren and Ruth Wingrove - January 2020
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Nathan, Brendon and all at Penrose,

Thank you so much for all you help and care with mum’s funeral.

Best wishes,

Gillian, Jez, Chris, Lesley and family - January 2020
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I want to thank you for the wonderful funeral at Holy Trinity Church, Rayleigh and burial at Hockley road, Rayleigh Cemetery yesterday, 20th January, of my late husband Gordon Barnard Byford. It was very special in every way with great care and kindness and dignity, a very memorable occasion.

Please extend my thanks to your wonderful staff who are a credit to you.

Yours sincerely

Christine Byford - January 2020
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Thank you for everything you did for my father Gordon Byford, your care and the professionalism of your staff was exceptional

Trevor Byford - January 2020
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Thank you so much for your help and support that made my mum’s passing so much easier. I know I asked so many questions but you were helpful throughout and the funeral itself was a beautiful event. I’m sure my mum would have approved. Thank you again

Teresa xx - July 2019
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I cannot begin to tell you how impressed I am with your care, your thoughtfulness and the profound dignity with which you conducted the service. You have been impeccably professional from start to finish… Thank you

Steve Meeks - July 2018
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Dear all at Penrose,

Thank you so very very much for the lovely send off for our Peter. I felt like we had additional friends to celebrate his life with. So very pleased we chose the best Much love XOXOXO

Tracey and Family - May 2019
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Dear Penrose,

Many thanks for looking after John whilst he was in your care. Also thank you for all your help and support you gave us to give John a good send off on his final journey.

Such professional, caring and compassionate people.

A huge big thank you from all of us

Gillian, Sarah, Richard and families - May 2019
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Dear Jeremy, Nathan and Team,

Saying ‘thank you’ doesn’t begin to express how grateful I am for all that you have done for me and for my family.

Maxine Forrest - December 2018
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We would like to thank you for your compassionate and caring handling of the funeral of Alan Jones.

Myself, Colin, Ian and all the family found the experience a lot easier to cope with, your calm and professional attitude was very much appreciated

Sheila, Colin and Ian Jones and Family - May 2019
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Thank you all so very much​

You are a lovely bunch, you made what was a terrible time much more bearable. Best Wishes,

Dawn and Dee Ivens - April 2019
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Many thanks for your expert care in helping to make Barbara’s funeral on the 11th so perfect and so memorable

Sue Verran - April 2019
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To all at Penrose

We can’t thank you enough for looking after Avril/mum/nan. Your kindness and respect will never be forgotten.

We appreciate the time you took to explain everything and the respect that was shown to Avril.

Thank you…Kind regards

Reg, Marie and Sam - December 2018
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Penrose fully deserve a 5 star rating. this is the 2nd Funeral they have directed for us.
Once again they were absolutely brilliant. On meeting with Nathan we all felt that he really listened to our needs and also advised us on absolutely everything we needed to know but never tried to sell anything to us unlike a previous experience we have had at a couple of other directors which is the last thing you need at a time of loss. Nathan then kept us so well informed right up until the day of the funeral calling most days to check that everything was in order and to see how our arrangements were coming along. Nothing was too much to ask from ideas we had about the funeral to the amount of visits to our Mother from family members. On the day of the funeral we felt that the care and empathy was there from Jeremy and Nathan and all of the staff.

Jeremy asked us how we wanted to do things and even brought our flowers back for us. I would highly recommend Penrose and thank them for the smooth running of everything at such a devastating time.
We would definitely use them again as they offer everything you would want service, dignity and value for money.
Thank you all so much from the bottom of our hearts all the team at Penrose.

Karen Thorn - January 2019
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I just want to say a huge thank you for allowing me to say hello and goodbye to my birth mother Pat W. I never gave up searching for her and really appreciate your help and understanding in allowing me to finish this so beautifully

Linda - Oct 2018
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Thank you for your sensitive care and support at a very difficult time

May C. and Family - Nov 2018
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Dear Jeremy and Nathan,

We would just like to thank you for the exemplary way you conducted Bill’s funeral on September 28th at Basildon Crematorium. Every aspect was just as we hoped it would be. You were always understanding and re-assuring.

Thank you

Jean, Carl and Donna - November 2018
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Dear All

A few words of thanks to all who helped me with the loss of my husband. He had a wonderful send-off thanks to you and the Royal Artillery Association. I was very grateful for all the help and respect given to myself and to his daughter. Thank you all once again

Mrs S Ascroft - September 2018
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Thank you so much for the way you dealt with my husband Dennis’ funeral. It was done with great dignity and respect and for your kindness!

Mandi Martin - October 2018
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Nathan, Jeremy and the Penrose Team,

​My wife, myself and our family would like to say a heartfelt thank you for the wonderful service we received from Penrose. We could not have asked for kinder or more helpful people and certainly everyone who attended David’s funeral gave high praise indeed to the whole event.​

I cannot recommend Penrose highly enough on the amazing service provided and wish you all the very best in the future.

Steve and Brenda Bester - December 2017
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To Jeremy, Nathan and all the staff at Penrose

Thank you so much for the support, care and guidance you provided to us when we were arranging Joe’s Funeral

Rita, Mellisa and Tracey - October 2018
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To everyone at Penrose, Thank you for your care, compassion and dignity in what is a difficult time arranging our mother’s funeral.

Samantha Allington, Sarah Duncan and Suzannah Duncan - August 2018
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Thank you so much for all you have done for us and for Justin. We appreciate how amazing and accommodating you have been. Thank you for giving Justin the dignity and respect he needs.

Sarah, Tracey and all of Justin’s family - December 2017
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Thank you so much for Mum’s send off, you showed such empathy and compassion, everything was done with such respect and dignity, we are so pleased we left our Mother in your care.

Thank you once again

J Noonan and L Wheele - January 2017
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To Nathan, Jeremy and everyone at Penrose, we would like to thank you from the bottom of our hearts for the wonderful send off you gave Elaine, your respect and attention to detail was second to none. Thanks to each and every one of you.

Luv from All of Elaine’s friends and family xx

- March 2017
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To all the staff at Penrose Funeral Services,

Thank you all so much for being so helpful and kind at a very difficult time. Keep up the excellent, friendly service.

Kind regards

Sonia and family - May 2018
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I would like, through this letter, to express my sincerest gratitude for the outstanding service given by you and your team at Penrose in ensuring that my late mother’s final journey was treated with such dignity.

​Penrose was the first company I had contacted and from the moment of first coming to see you I had a feeling that everything was going to work out. Well, I was right. From our initial meeting, collecting my mother from the hospital and taking her into your care, to the viewing of my mother in your chapel of rest, ensuring that a rare piece of music I had selected for the service became available, through to the immaculate directing of the funeral itself, you were professional, courteous and sympathetic in the most exemplary manner.

My mother’s passing has been a traumatic experience and the way in which the funeral arrangements were handled, making everything as easy as possible was a very big help in removing so many.worries and concerns.

Thank you so very much to you and everyone at Penrose,

Charles L. Joseph - August 2016
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I just want to say thank you on behalf of myself and my sisters for my father’s funeral. Thanks to you and your staff for helping us through this hard time, you made us feel very comfortable with our roles at the funeral and your professional services we received. We would highly recommend your services to anyone that may be in need.

S Pitkin - April 2017
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Dear Nathan,

I want to thank you from the bottom of my heart for the caring way you helped me plan my beautiful mum’s funeral. As it is a time of terrible loss and sadness I cannot think of anyone else who could have made it more bearable. Thank you so much and God Bless you.

Eleanor R - August 2017
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…and I wish to thank both Jeremy and Nathan for your help and courteousness throughout

Judith Hill - June 2017
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Dear Nathan and Jeremy, Thank you so much for all your help. You are truly a great family business!

Tony, Kim and Linda - August 2017
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To everybody at Penrose

Thank you so very much for the professional service you provided for my son ‘Pat’ yesterday. Much love…

Julie Ruder and all of our family - August 2018
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Thank you for arranging a lovely service for Colin, your support and kindness in a difficult situation was much appreciated. With Love…

The Coe Family - February 2017
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To Nathan and all at Penrose, I just wanted to thank you for the sensitivity, care and respect you showed my Grannie yesterday. She looked amazing and I’m sure you caught a glimpse of her incredible 100 years as my dad spoke at the grave-side. You don’t have an easy job but I hope you know how grateful people are that you do it so well.

Your manner and conduct was gentle, considerate and supportive, thank you for all you did to make yesterday so special. You have been given the gifting and attitude needed to help bring peace and blessing during difficult circumstances. May you know God’s peace and blessing as you continue to serve others in this way, Thank you

Cally (Winnie’s Granddaughter) - Oct 2016
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To Nathan, Jeremy and Staff

Thank you for your patience, support and knowledge. Without you I know the day would not have run so smoothly.

And thank you for going the extra mile time and again.

Love and Thanks…xxx

Jane Morris - May 2017
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To Jeremy, Nathan and everyone involved with our father’s funeral. We would like to express our deepest thanks for all you did after the loss of our dear husband/father. Your kindness and professionalism were incredible. The fact that you all wore ‘silly socks’ without prompting blew us away! You are all very special people, Thank you again

Kay, Matt and Sam - November 2016
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Dear Nathan, my sister and I would like to thank you for all your help and advice after my dear mum, Joyce, passed away. The day was beautifully conducted by your staff and we are so thankful for that. The service sheet was so lovely, please thank your father for that.

- January 2017
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To Nathan and all the team at Penrose,

We would just like to say a big “Thank you” for the care and consideration you gave our dad, Alan. We really appreciated your assistance and attention to detail as this sad time. Your kind support and guidance was a huge help to us.

Many thanks again

The Winch Family - July 2017
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Nathan, Jeremy and Staff,

Thank you for the excellent job you did helping us to arrange Robert’s funeral on 21st July. Your helpfulness and consideration was much appreciated

Jennifer, Douglas and Family - August 2017
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Nathan and Jeremy, Thank you so much for waiting for me tonight, I really appreciate it. I’m so pleased I got there to see mum, she looks lovely and looks like she’s just having a lovely sleep. I love that she is holding all the photos and roses close to her, that is a lovely touch, thank you. I will most definitely be recommending your services.

Maggie - July 2017
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Without you all Boogie’s final journey wouldn’t have been the magical closing chapter of his wonderful life, you made it very special for us all.

Babs - February 2017
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Thank you so much for making Brian’s funeral so special, he would have loved it. I cannot thank you enough for all your care and compassion through a very difficult time.

Janet C - Sept 2016
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