In our “First Steps” guide we have explained when to contact your Funeral Director and others in the event of a death. Here we want to give a little advice on when it is advisable to begin selecting your Funeral Director.

When to make a decision

It is a good idea to start thinking about which Funeral Director you would like once you become aware of an impending loss. This may be the result of a diagnosis, an accident or clear deterioration in your loved one’s health. At this point you have the time to look around and make a decision without pressure.

If your loved one is taken into a care home or a hospice then it is important that you make a decision about your preferred Funeral Director so that you can inform the home or hospice about who to call in the event of death. This enables the staff and the Funeral Director to run things smoothly and saves you from the need to make practical decisions when you are dealing with a very personal loss.

Take your time

Take your time when choosing a Funeral Director, after all you want to find the best service available and make sure you are comfortable with who will be caring for your loved one. Do not be afraid to visit a few directors and speak to them directly so that you can make an informed decision. Above all do not let yourself feel pressured, after all a Funeral Director should provide the service you request and the information you need without pressuring you into spending more or making a snap decision.

Feel free to talk

In all circumstances you should feel free to speak to the funeral director and let them know your wishes ahead of time. Having a meeting before the passing will not only make it easier for family members at the point of death because they have already met the Funeral Director, it will also allow the Funeral Director to plan for your wishes and care for your loved one as you would want. We are more than happy to take the time to talk things through with you and put your mind at ease.

In Summary

While there is no pressure to choose a funeral director until after a death has occurred it is actually very helpful to have things decided and arranged before this happens. Dealing with death can be a very emotional and disorienting experience so the more you can decide and plan ahead of time the less you need to worry about when it happens.

Planning for you...and your family

It is a good idea to think about planning ahead so that everything is in hand should something happen to you or your partner. This not only locks a funeral to todays prices it also saves family and loved ones from having to worry about finances and other details at a time of deep personal loss. You can see our plan details here or contact us for a personal brochure.

Can we help you?

If you wish to talk to one of our funeral arrangers about our services please get in touch.
01702 436000 Contact us online Get A Bespoke Quote

What to do next

All the contacts and details you will need

Testimonials

We would like to thank you for your compassionate and caring handling of the funeral of Alan Jones.

Myself, Colin, Ian and all the family found the experience a lot easier to cope with, your calm and professional attitude was very much appreciated

Sheila, Colin and Ian Jones and Family - May 2019

Nathan, Brendon and all at Penrose,

Thank you so much for all you help and care with mum’s funeral.

Best wishes,

Gillian, Jez, Chris, Lesley and family - January 2020

I cannot begin to tell you how impressed I am with your care, your thoughtfulness and the profound dignity with which you conducted the service. You have been impeccably professional from start to finish… Thank you

Steve Meeks - July 2018

To all @ Penrose Funeral Service

We would like to say a very big sincere thank you for the funeral service you did for Elizabeth T. We are very grateful for the Heartfelt Respect all the family received on the day.

Sincerely, thank you

Coe Family, Edward’s family, Turner family and friends - August 2025

To Everyone at Penrose,

We just wanted to thank you so much for organising Sylvia L’s Funeral.

We are so grateful for all you have done for us,

 

Regards

Marie Noble and family - June 2021

To everyone at Penrose,

Thank you for making this process easy for us. You are all kind, caring and wonderful people.

Thank you xx

Martin, Nigel and Melanie - Oct 2023

Just to say a heartfelt thank you!  From the moment we walked in through your door you made us feel at ease planning dad’s final journey. On the day everyone was just perfect; our day wasn’t easy but we have great memories thanks to Penrose.

Once again a heartfelt thank you,

with warmest wishes and a thousand thanks,

 

Patricia, Steven, Keian, Michelle and Family - April 2023

Dear Penrose Team,

Many thanks to you for the dignified way you handled the funeral of my dearest mother Violet Mark, also the help you gave in such a careful way.

Everything was done to perfection and Violet’s family are truly grateful.

Kind regards,

Sharon Smart and Violet’s family - April 2021
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