In our “First Steps” guide we have explained when to contact your Funeral Director and others in the event of a death. Here we want to give a little advice on when it is advisable to begin selecting your Funeral Director.

When to make a decision

It is a good idea to start thinking about which Funeral Director you would like once you become aware of an impending loss. This may be the result of a diagnosis, an accident or clear deterioration in your loved one’s health. At this point you have the time to look around and make a decision without pressure.

If your loved one is taken into a care home or a hospice then it is important that you make a decision about your preferred Funeral Director so that you can inform the home or hospice about who to call in the event of death. This enables the staff and the Funeral Director to run things smoothly and saves you from the need to make practical decisions when you are dealing with a very personal loss.

Take your time

Take your time when choosing a Funeral Director, after all you want to find the best service available and make sure you are comfortable with who will be caring for your loved one. Do not be afraid to visit a few directors and speak to them directly so that you can make an informed decision. Above all do not let yourself feel pressured, after all a Funeral Director should provide the service you request and the information you need without pressuring you into spending more or making a snap decision.

Feel free to talk

In all circumstances you should feel free to speak to the funeral director and let them know your wishes ahead of time. Having a meeting before the passing will not only make it easier for family members at the point of death because they have already met the Funeral Director, it will also allow the Funeral Director to plan for your wishes and care for your loved one as you would want. We are more than happy to take the time to talk things through with you and put your mind at ease.

In Summary

While there is no pressure to choose a funeral director until after a death has occurred it is actually very helpful to have things decided and arranged before this happens. Dealing with death can be a very emotional and disorienting experience so the more you can decide and plan ahead of time the less you need to worry about when it happens.

Planning for you...and your family

It is a good idea to think about planning ahead so that everything is in hand should something happen to you or your partner. This not only locks a funeral to todays prices it also saves family and loved ones from having to worry about finances and other details at a time of deep personal loss. You can see our plan details here or contact us for a personal brochure.

Can we help you?

If you wish to talk to one of our funeral arrangers about our services please get in touch.
01702 436000 Contact us online Get A Bespoke Quote

What to do next

All the contacts and details you will need

Testimonials

To everyone at Penrose,

Thank you for making this process easy for us. You are all kind, caring and wonderful people.

Thank you xx

Martin, Nigel and Melanie - Oct 2023

Thank you for all the care you showed to my late husband Barry Low. These are very dark, sad days and your thoughtfulness has helped myself and the family greatly. It’s appreciated a lot.

The funeral service was done with great dignity which I always will remember.

Thank you to all members of the Penrose team

Ellen Low and Family - December 2022

A little card to say a big thank you.

To Nathan, Brendon and team,

thank you so much for making our mum, Rita’s, funeral service so professional, sympathetic, caring and sometimes funny. Penrose are down to earth, explained every step of the way and I would not use anyone else now.

Thank you once again from the bottom of our hearts, our mum would have loved the horses

Love from

Mellisa and Tracey - August 2025

To all the staff at Penrose

I am writing on behalf of my son Steven and myself to say thank you for the dignified and respectful way you conducted the funeral of my late partner Derek.

It was greatly appreciated

Yours sincerely

Jean Pegrum - Sept 2021

Dear Nathan,

I want to thank you from the bottom of my heart for the caring way you helped me plan my beautiful mum’s funeral. As it is a time of terrible loss and sadness I cannot think of anyone else who could have made it more bearable. Thank you so much and God Bless you.

Eleanor R - August 2017

To all at Penrose, Nathan, Brendon and Jeremy to name a few, thank you for everything to do with Mirka’s funerals from start to finish. Excellent service from all at Penrose

Kind regards

Kim and Family - August 2023

Dear Jeremy, Nathan and Team,

Saying ‘thank you’ doesn’t begin to express how grateful I am for all that you have done for me and for my family.

Maxine Forrest - December 2018

Thank you for arranging a lovely service for Colin, your support and kindness in a difficult situation was much appreciated. With Love…

The Coe Family - February 2017
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