In our “First Steps” guide we have explained when to contact your Funeral Director and others in the event of a death. Here we want to give a little advice on when it is advisable to begin selecting your Funeral Director.

When to make a decision

It is a good idea to start thinking about which Funeral Director you would like once you become aware of an impending loss. This may be the result of a diagnosis, an accident or clear deterioration in your loved one’s health. At this point you have the time to look around and make a decision without pressure.

If your loved one is taken into a care home or a hospice then it is important that you make a decision about your preferred Funeral Director so that you can inform the home or hospice about who to call in the event of death. This enables the staff and the Funeral Director to run things smoothly and saves you from the need to make practical decisions when you are dealing with a very personal loss.

Take your time

Take your time when choosing a Funeral Director, after all you want to find the best service available and make sure you are comfortable with who will be caring for your loved one. Do not be afraid to visit a few directors and speak to them directly so that you can make an informed decision. Above all do not let yourself feel pressured, after all a Funeral Director should provide the service you request and the information you need without pressuring you into spending more or making a snap decision.

Feel free to talk

In all circumstances you should feel free to speak to the funeral director and let them know your wishes ahead of time. Having a meeting before the passing will not only make it easier for family members at the point of death because they have already met the Funeral Director, it will also allow the Funeral Director to plan for your wishes and care for your loved one as you would want. We are more than happy to take the time to talk things through with you and put your mind at ease.

In Summary

While there is no pressure to choose a funeral director until after a death has occurred it is actually very helpful to have things decided and arranged before this happens. Dealing with death can be a very emotional and disorienting experience so the more you can decide and plan ahead of time the less you need to worry about when it happens.

Planning for you...and your family

It is a good idea to think about planning ahead so that everything is in hand should something happen to you or your partner. This not only locks a funeral to todays prices it also saves family and loved ones from having to worry about finances and other details at a time of deep personal loss. You can see our plan details here or contact us for a personal brochure.

Can we help you?

If you wish to talk to one of our funeral arrangers about our services please get in touch.
01702 436000 Contact us online Get A Bespoke Quote

What to do next

All the contacts and details you will need

Testimonials

To Penrose, thank you so much for the beautiful service for Jeffrey ***. You made this difficult time easier to bear with your kindness, care and guidance.

Love from

Angela, Leah and family - February 2025

To all the staff at Penrose Funerals

Thank you for the compassion, care and support you gave to our family. We really appreciate everything you did for the funeral of David Ray.

Your kindness is appreciated so much

Kind Regards

Kevin and Lorna Russell - July 2022

My dear Helen’s celebrant recommended that we use Penrose Funerals for her ceremony. Jeremy and Nathan were kind, professional and respectful in every way. It was a great recommendation and I would not hesitate to recommend this family firm to all who need sensitive reassurance at a difficult time.

Simon Lawler - April 2023

Dear Jeremy and all the amazing staff at Penrose,

From myself and the rest of the family I would like to express our heartfelt gratitude for all that you have done for us at this incredibly difficult time. We will be eternally grateful for the respect and care you showed my dad – Alan Holmes – during his time with you, and for allowing our final precious moments spent with him.

Furthermore, your kindness and compassion made this challenging process much less painful. It is impossible to fully express our gratefulness in words.

Thank you so very, very much!

With love

Natalie and the Holmes family - Sept 2024

We would just like to say thank you for looking after Maria Dulieu and everything you did for us as a family. For all the care and attention you gave right to the very last detail.

Everything was done with such respect and military precision, we cannot praise you enough.

Best wishes to you all

Sue England and Family - December 2020

Dear Brendon and all the team at Penrose Funeral home,

Just to say thank you very much for the dignified and beautiful send off you provided for Sacha St….n and for the care and kindness you showed to all the family.

Thank you

Suzanne Gray and Tamsin Davies - March 2022
Dear Jon
It was great to meet you today and thank you so much for making the experience so lovely. Especially I want to thank you as you made things so much easier for Mum, and she really came away with a positive attitude towards this.
Janine T. - October 2025

Thank you all at Penrose for the care and support you gave us for my wife Amanda. The funeral was so beautiful!
Again, a Big Thank you

Many Regards

Peter Kirby - Feb 2024
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