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Dear Penrose team,

We just wanted to say thank you for being so kind and giving the best care and send off to my dad, Paul Bentley,

Your services gave me and my family such comfort and direction in such an awful time.

Again, thank you,

best wishes

My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales. Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman. I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony. Thank you.

To all at Penrose,

we just wanted to say thank you for looking after our mum. You have all been so kind, nice and caring at one of our darkest times. She would of felt safe and happy…

To Penrose Funerals

Thank you so much from all our family and friends for your excellent service. The whole funeral was beautifully and respectfully done, it was so dignified and went very smoothly. Especially you went out of your way to go past P***’s place of work where they all clapped as we went by. He would have loved that.

Dear all at Penrose,

we would like to express our heartfelt gratitude in how you helped our family sort out and deal with the difficult process of arranging my late mother, Susan Johnson’s, funeral.

Your kindness, compassion and respect for the family, and how you delicately handled the coffin, was noticed by all.

Many thanks,

Dear Nathan, Brendan and Jeremy

Thank you on behalf of myself and all the family for all your help and excellent service from beginning to end!

Kind regards

…and I wish to thank both Jeremy and Nathan for your help and courteousness throughout