Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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when to call the funeral director
When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Nathan, Jeremy and the Penrose Team,

​My wife, myself and our family would like to say a heartfelt thank you for the wonderful service we received from Penrose. We could not have asked for kinder or more helpful people and certainly everyone who attended David’s funeral gave high praise indeed to the whole event.​

I cannot recommend Penrose highly enough on the amazing service provided and wish you all the very best in the future.

Steve and Brenda Bester - December 2017

Dear Nathan and Jeremy, Thank you so much for all your help. You are truly a great family business!

Tony, Kim and Linda - August 2017

To Nathan and all at Penrose, I just wanted to thank you for the sensitivity, care and respect you showed my Grannie yesterday. She looked amazing and I’m sure you caught a glimpse of her incredible 100 years as my dad spoke at the grave-side. You don’t have an easy job but I hope you know how grateful people are that you do it so well.

Your manner and conduct was gentle, considerate and supportive, thank you for all you did to make yesterday so special. You have been given the gifting and attitude needed to help bring peace and blessing during difficult circumstances. May you know God’s peace and blessing as you continue to serve others in this way, Thank you

Cally (Winnie’s Granddaughter) - Oct 2016

To dear all,

My husband, Keith Branch, would have been blown away by your lovely send off on Tuesday 29th August. Can you please extend my huge thanks to the Harley Side-car gentleman. Huge thanks from myself and all our family and friends,

Much love always x0x0x0

Tracey - Sept 2023

Thank you all at Penrose for the care and support you gave us for my wife Amanda. The funeral was so beautiful!
Again, a Big Thank you

Many Regards

Peter Kirby - Feb 2024

Dear Brendon, Jeremy, Nathan and team,

Please accept our heartfelt appreciation for your sincere kindness, empathy and guidance during a time of great sadness. Your kindness and care of our lovely mum will be held close to our hearts and always remembered.

With love from

Sue and Deb Dyson and family - Dec 2023
Nathan, Brendan,

Many kind thanks for the service today and your exemplary conduct and utmost dignity at every occasion at Penrose. Please pass the family’s sincere thanks to Jeremy and his colleagues who were fantastic and so mindful of our Hindu traditions – I wasn’t able to catch them at the end of the day but hoping you could relay back to them.
Kind regards
Piyush - June 2021

To Jeremy, Brendon and the rest of the fabulous team at Penrose Funerals

We just wanted to say what a truly fabulous Funeral we had with Jeremy at the helm. The consideration and respect he showed us and our lovely dad was so very special and lovely to see, he guided us very caringly through everything from start to finish, he made an unbearable day….bearable, for that we are so very grateful. I also wanted to say a big thank you to Brendon who made arranging the funeral so much easier with his calming and helpful way.

We all say thank you for the perfect send off for our Dad.

Our kindest regards and many thanks for everything  xxxxx

Jane, John and the Family of John Laister - November 2020
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