Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

First Steps
First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Arranging a funeral for a child
Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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Registering a Death
Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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“Tell us Once” Registration Service
“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

To all at Penrose

We want to say a huge thank you for helping us through this difficult time. The day was so well organised and was a perfect tribute to our wonderful dad, Michael Bish.

All of your staff were so kind and caring throughout and the attention to detail on the day put us all at ease.

Thanks again and best wishes,

Steve and the Bish Family -

To Jeremy, Brendon and the rest of the fabulous team at Penrose Funerals

We just wanted to say what a truly fabulous Funeral we had with Jeremy at the helm, the consideration and respect he showed us, and our lovely dad was so very special and lovely to see, he guided us very caringly through everything from start to finish, he made an unbearable day….bearable, for that we are so very grateful, I also wanted to say a big thank you to Brendon who made arranging the funeral so much easier with his calming and helpful way.

We all say thank you for the perfect send off for our Dad

Our kindest regards and many thanks for everything

Jane, John and the Family of John Laister
xxxxx

From the family of John Anthony Laister - November 2020

Dear Brendon,

Thank you from the bottom of our hearts for all the kindness you have shown over the past few weeks. From the very moment we met you we knew you were the perfect person to provide Dad with the care he truly deserved. Your empathy and support has meant a lot to us and we will never forget everything you have done for us. You are a credit to Penrose.

Margaret, Lauren and Jessica Hudson - July 2021

Dear Brendon, Nathan, Jeremy and all at Penrose,

I write to thank you all for your very excellent arrangement of Denzil’s funeral. Your calm, clear and efficient directions before, during and after the service have guided us through every stage. We are very grateful for all you have done for us at this sad time for us all.

I think you may have gathered that Denzil was a very special man!

With Warm Regards

Wendy Watson and Family - Feb 2021

Sending you a great big hug –

Dear Nathan, the family and all at Penrose!

Many thanks for a very tailored, personal and respectful relationship after my father’s passing.

With kind regards and best wishes

Georgia Duffee -

Hi Jeremy,

I would like to thank all the personnel who took part in Sylvia’s funeral. Lovely service by Andy and everyone were so professional . That card of Sylvia’s service and photo’s was brilliant.

Thanks , all the best

Vic Allum - May 2022

To all at Penrose

We can’t thank you enough for looking after Avril/mum/nan. Your kindness and respect will never be forgotten.

We appreciate the time you took to explain everything and the respect that was shown to Avril.

Thank you…Kind regards

Reg, Marie and Sam - December 2018

Dear Penrose Team,

Many thanks to you for the dignified way you handled the funeral of my dearest mother Violet Mark, also the help you gave in such a careful way.

Everything was done to perfection and Violet’s family are truly grateful.

Kind regards,

Sharon Smart and Violet’s family - April 2021
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