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To all at Penrose,

Thank you for all your help and care with both our parent’s (and grandparent’s) funerals. They were both such lovely services, and you have been so kind and understanding at such a difficult time. Thank you for all your care,

All our love

To Brendon, Jeremy and Nathan,

Thank you all so much for all the kindness and care, for looking after my lovely wife Margaret until the funeral.

Kind regards

WOW…What an amazing team!

Thank you Brendon and Kevin for your sympathy, kindness and compassion when you took Cliff into Penrose’ care.

Thank you Nathan for arranging the funeral, it was perfect in every way.

Thank you Jeremy for completing the Order of Service and for leading the funeral in such a respectful, dignified and professional manner. We cannot express how much this meant to us as a family.

Thank you Edward and Paul for your support, respect and kindness on the day of the funeral. Edward, you offered your coat to our mum as she looked cold and Paul, you were so kind talking about the dogs outside our house before we left, the dogs were a big part of Cliff and are so important to the family, so this gave us comfort knowing that they had been recognised.

We have no hesitation in recommending your services to our family and friends.

All of you made a very sad day more bearable. We sincerely THANK YOU from the bottom of our hearts,

Kindest wishes

I cannot begin to tell you how impressed I am with your care, your thoughtfulness and the profound dignity with which you conducted the service. You have been impeccably professional from start to finish… Thank you

We would like to extend our heartfelt thanks to you and all your staff. The compassion and professionalism we were shown throughout helped to guide us through a very sad time and you made the whole process so very much easier for us.

With kind regards,

To all the staff at Penrose

I am writing on behalf of my son Steven and myself to say thank you for the dignified and respectful way you conducted the funeral of my late partner Derek.

It was greatly appreciated

Yours sincerely

To Penrose Funerals

Thank you so much from all our family and friends for your excellent service. The whole funeral was beautifully and respectfully done, it was so dignified and went very smoothly. Especially you went out of your way to go past P***’s place of work where they all clapped as we went by. He would have loved that.

Good morning Jeremy

A big thank you to you and your team for yesterday, the day went like clockwork (apart from my father in law following the wrong limousine out of the crematorium which raised a few laughs at the wake)