In our “First Steps” guide we have explained when to contact your Funeral Director and others in the event of a death. Here we want to give a little advice on when it is advisable to begin selecting your Funeral Director.

When to make a decision

It is a good idea to start thinking about which Funeral Director you would like once you become aware of an impending loss. This may be the result of a diagnosis, an accident or clear deterioration in your loved one’s health. At this point you have the time to look around and make a decision without pressure.

If your loved one is taken into a care home or a hospice then it is important that you make a decision about your preferred Funeral Director so that you can inform the home or hospice about who to call in the event of death. This enables the staff and the Funeral Director to run things smoothly and saves you from the need to make practical decisions when you are dealing with a very personal loss.

Take your time

Take your time when choosing a Funeral Director, after all you want to find the best service available and make sure you are comfortable with who will be caring for your loved one. Do not be afraid to visit a few directors and speak to them directly so that you can make an informed decision. Above all do not let yourself feel pressured, after all a Funeral Director should provide the service you request and the information you need without pressuring you into spending more or making a snap decision.

Feel free to talk

In all circumstances you should feel free to speak to the funeral director and let them know your wishes ahead of time. Having a meeting before the passing will not only make it easier for family members at the point of death because they have already met the Funeral Director, it will also allow the Funeral Director to plan for your wishes and care for your loved one as you would want. We are more than happy to take the time to talk things through with you and put your mind at ease.

In Summary

While there is no pressure to choose a funeral director until after a death has occurred it is actually very helpful to have things decided and arranged before this happens. Dealing with death can be a very emotional and disorienting experience so the more you can decide and plan ahead of time the less you need to worry about when it happens.

Planning for you...and your family

It is a good idea to think about planning ahead so that everything is in hand should something happen to you or your partner. This not only locks a funeral to todays prices it also saves family and loved ones from having to worry about finances and other details at a time of deep personal loss. You can see our plan details here or contact us for a personal brochure.

Can we help you?

If you wish to talk to one of our funeral arrangers about our services please get in touch.
01702 436000 Contact us online Get A Bespoke Quote

What to do next

All the contacts and details you will need

Testimonials

We just wanted to say thank you for the care you gave my late father, Albert Wells. You were all truly amazing at a very difficult time, you showed my wonderful dad great respect all times. You also made all aspects of organising my father’s funeral easy and fuss free.

Thank you all so much

Michelle, Maureen, Paul and family - May 2022

To Nathan, Jeremy and all @ Penrose,

Just a note to thank you for the kindness and support that you gave us at what was a very diffucult time. We were really pleased with how everything went and think that mum would have been too.

With sincere thanks

Karen and Hayley, family of Carole Gl****ll - Aug 2025

Thank you to all of you for the care and kind support you gave us during this sad time.

The yellow ties at mum’s funeral was a very special touch, she would have loved that,

Take care,

Sarah and Hayley - November 2022

Good afternoon Jeremy

Just wanted to say thank you so much to you all for making mums funeral so special in these very difficult times. Thank you to Brendan for taking us through the initial arrangements and for getting mum to your care.

The order of service was perfect as was the service. John did a lovely service it would of been exactly what mum would of wanted thank you for recommending him.
Thank you for guiding us through on the day which is very difficult with all the covid rules. I was worried how it was going to be but you made it all very easy for us as a family so thank you.

Take care stay safe

Annalise Jarvis and family - Feb 2021

My family and I would like to thank you for your attention to all details regarding Brian’s funeral. Your courteousness and compassion at all times were greatly appreciated.

Best wishes

Vera and family - April 2024

My dear Helen’s celebrant recommended that we use Penrose Funerals for her ceremony. Jeremy and Nathan were kind, professional and respectful in every way. It was a great recommendation and I would not hesitate to recommend this family firm to all who need sensitive reassurance at a difficult time.

Simon Lawler - April 2023

To Jeremy, Nathan and Co,

thank you so much for all of your help and for the professionalism and empathy you showed for Sharon’s funeral. It made an otherwise tough day go as smoothly as it could have. It also meant the world to have you involved, thank you.

Lots of love

Liz - December 2024

Dear Nathan,

I want to thank you from the bottom of my heart for the caring way you helped me plan my beautiful mum’s funeral. As it is a time of terrible loss and sadness I cannot think of anyone else who could have made it more bearable. Thank you so much and God Bless you.

Eleanor R - August 2017
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