In our “First Steps” guide we have explained when to contact your Funeral Director and others in the event of a death. Here we want to give a little advice on when it is advisable to begin selecting your Funeral Director.

When to make a decision

It is a good idea to start thinking about which Funeral Director you would like once you become aware of an impending loss. This may be the result of a diagnosis, an accident or clear deterioration in your loved one’s health. At this point you have the time to look around and make a decision without pressure.

If your loved one is taken into a care home or a hospice then it is important that you make a decision about your preferred Funeral Director so that you can inform the home or hospice about who to call in the event of death. This enables the staff and the Funeral Director to run things smoothly and saves you from the need to make practical decisions when you are dealing with a very personal loss.

Take your time

Take your time when choosing a Funeral Director, after all you want to find the best service available and make sure you are comfortable with who will be caring for your loved one. Do not be afraid to visit a few directors and speak to them directly so that you can make an informed decision. Above all do not let yourself feel pressured, after all a Funeral Director should provide the service you request and the information you need without pressuring you into spending more or making a snap decision.

Feel free to talk

In all circumstances you should feel free to speak to the funeral director and let them know your wishes ahead of time. Having a meeting before the passing will not only make it easier for family members at the point of death because they have already met the Funeral Director, it will also allow the Funeral Director to plan for your wishes and care for your loved one as you would want. We are more than happy to take the time to talk things through with you and put your mind at ease.

In Summary

While there is no pressure to choose a funeral director until after a death has occurred it is actually very helpful to have things decided and arranged before this happens. Dealing with death can be a very emotional and disorienting experience so the more you can decide and plan ahead of time the less you need to worry about when it happens.

Planning for you...and your family

It is a good idea to think about planning ahead so that everything is in hand should something happen to you or your partner. This not only locks a funeral to todays prices it also saves family and loved ones from having to worry about finances and other details at a time of deep personal loss. You can see our plan details here or contact us for a personal brochure.

Can we help you?

If you wish to talk to one of our funeral arrangers about our services please get in touch.
01702 436000 Contact us online Get A Bespoke Quote

What to do next

All the contacts and details you will need

Testimonials

Dear Jeremy, Nathan, Brendon and Colleagues

Thank you for looking after Ken and us as a family,

Kind regards

Linda, Victoria and Stuart - June 2021

Dear all at Penrose,

thank you so very much for all of your help, care and advice in arranging the funeral of the late Christopher L****. We appreciate all of your kindness and professional services during this difficult time.

Kind regards

Pauline, Jimmy, Lauren, Jack and Jim - June 2024

To all the staff at Penrose Funerals

Thank you for the compassion, care and support you gave to our family. We really appreciate everything you did for the funeral of David Ray.

Your kindness is appreciated so much

Kind Regards

Kevin and Lorna Russell - July 2022

To all the people who run Penrose Funeral Home

Thank you so much for the dignified funeral you gave my son. You are very kind and have a personal touch,

Kind regards

Pamela J - October 2025

Dear Nathan, Jeremy and everyone and Penrose,

Thank you so much for looking after my son – Thomas Street – while he was in your care. The past few weeks have been so distressing but you made organising the funeral so much easier than I thought it would be.

I am especially grateful for the visits that you organised for me, especially the final one. I am also very grateful to Jeremy for your kind words on the day of the service.

I am so pleased that we chose to bring Tom to you. You have made my darkest times a little brighter.

From

Claire – and all of Tom’s family - March 2020

To all at Penrose Funerals,

Just to let you know how much your kindness means, a huge thanks, you done us all proud. I cannot speak highly enough of you all. On behalf of ‘Doris Davis’ (service 30th Jan 2020 @ 1.40pm) we thank you from our hearts.

Kind regards,

Tracey Williams, Keith and family - February 2020

To everyone at Penrose,

Thank you for making this process easy for us. You are all kind, caring and wonderful people.

Thank you xx

Martin, Nigel and Melanie - Oct 2023

To Nathan, Jeremy and all @ Penrose,

Just a note to thank you for the kindness and support that you gave us at what was a very diffucult time. We were really pleased with how everything went and think that mum would have been too.

With sincere thanks

Karen and Hayley, family of Carole Gl****ll - Aug 2025
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