Purchase a Funeral Plan Build a Custom Quote 01702 436000
Purchase a Funeral Plan Build a Custom Quote
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Thank you for all the care you showed to my late husband Barry Low. These are very dark, sad days and your thoughtfulness has helped myself and the family greatly. It’s appreciated a lot.

The funeral service was done with great dignity which I always will remember.

Thank you to all members of the Penrose team

Ellen Low and Family - December 2022

We just wanted to say thank you for the care you gave my late father, Albert Wells. You were all truly amazing at a very difficult time, you showed my wonderful dad great respect all times. You also made all aspects of organising my father’s funeral easy and fuss free.

Thank you all so much

Michelle, Maureen, Paul and family - May 2022

To Jeremy, Nathan, Brendon, Jon and the test of the team,

Thank you! for your friendly and efficient service, from when you first arrived to take dad into your care to the end of the funeral. We would definitely recommend you. Much appreciated.

Patricia and Michelle - December 2021

Many thanks for your expert care in helping to make Barbara’s funeral on the 11th so perfect and so memorable

Sue Verran - April 2019

To everyone at Penrose, Thank you for your care, compassion and dignity in what is a difficult time arranging our mother’s funeral.

Samantha Allington, Sarah Duncan and Suzannah Duncan - August 2018
Hello. I would like to thank you all for the care, support and compassion you all showed and for the lovely service you gave for my husband Dennis’ funeral on 11th August. He had a grand “send off” with so many to say their goodbyes, and the sun shone too. John Banks gave a lovely service and myself and my family would like to express our thanks for your help on such a sad day in our lives.
Regards,
Barbara and all the Hudswell family - Sept 2021

Dear all at Penrose,

thank you so very much for all of your help, care and advice in arranging the funeral of the late Christopher L****. We appreciate all of your kindness and professional services during this difficult time.

Kind regards

Pauline, Jimmy, Lauren, Jack and Jim - June 2024

To Nathan, Jeremy and all at Penrose,

Thank you so very much for all your care in looking after our beloved Ryan, we couldn’t have hoped for a more beautiful funeral.

with love xx

Jackie, John, Holly and family - January 2024
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