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Purchase a Funeral Plan Build a Custom Quote
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Nathan, Jeremy and the Penrose Team,

​My wife, myself and our family would like to say a heartfelt thank you for the wonderful service we received from Penrose. We could not have asked for kinder or more helpful people and certainly everyone who attended David’s funeral gave high praise indeed to the whole event.​

I cannot recommend Penrose highly enough on the amazing service provided and wish you all the very best in the future.

Steve and Brenda Bester - December 2017

To everybody at Penrose

Thank you so very much for the professional service you provided for my son ‘Pat’ yesterday. Much love…

Julie Ruder and all of our family - August 2018

To everyone at Penrose,

Thank you will never be enough to express our gratitude for all that you have done for our family over the past few weeks.  You showed humility, compassion and kindness at a time we really needed it and for this we will always be grateful.

With all our love and best wishes,

Margaret, Lauren and Jessica Hudson - July 2021

Dear Nathan and Jeremy, Thank you so much for all your help. You are truly a great family business!

Tony, Kim and Linda - August 2017

To all the team at Penrose,

Thankyou so much for the dignified way that you conducted my husband’s funeral. It was all I could have wished for under difficult circumstances.

Also for the kind and caring attitude you all had towards myself and my family,

Thank you once again,

Frances Curtis - January 2021

Thank you to all at Penrose for all your help and support through a very difficult time. You made Louise’s day very special…you were so very kind.

Love

The Dacosta Family - Sept 2023

To Nathan, Jeremy and all @ Penrose,

Just a note to thank you for the kindness and support that you gave us at what was a very diffucult time. We were really pleased with how everything went and think that mum would have been too.

With sincere thanks

Karen and Hayley, family of Carole Gl****ll - Aug 2025

To Jeremy and your lovely team

Thank you for all your support during our hard times. Your team are lovely, kind and so respectful. Many family members commented how lovely you all are.

Best wishes,

Angela Nash and all the family of Arthur Buckley - October 2020
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