Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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when to call the funeral director
When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

To all at Penrose, Nathan, Brendon and Jeremy to name a few, thank you for everything to do with Mirka’s funerals from start to finish. Excellent service from all at Penrose

Kind regards

Kim and Family - August 2023

To Nathan and all the team at Penrose,

We would just like to say a big “Thank you” for the care and consideration you gave our dad, Alan. We really appreciated your assistance and attention to detail as this sad time. Your kind support and guidance was a huge help to us.

Many thanks again

The Winch Family - July 2017

We would like to thank you for your compassionate and caring handling of the funeral of Alan Jones.

Myself, Colin, Ian and all the family found the experience a lot easier to cope with, your calm and professional attitude was very much appreciated

Sheila, Colin and Ian Jones and Family - May 2019

To Penrose Funerals,

Thank you for taking excellent care of our dad Greg. You made a hard time easier with your kindness and your kindness and generosity meant so much. You made the day run smoothly and a special thank you to Jeremy and the staff on the 6th of October.

Forever Grateful

Gregory Hall’s daughters, son and family - 10th October 2022

To everyone at Penrose,

I can’t begin to thank you enough for all your kindness that you showed to me and my family

Kay Dare and all the Family - July 2022

We decided to go with a family run business as we felt we would receive that extra care and attention so needed at a difficult time. Penrose Funerals exceeded our expectations and ensured all our wishes and feelings were met. Thank you to Nathan who sensitively took us through the initial arrangements and Jeremy who was professional and dignified throughout ….the little details made a big difference and were much appreciated. Thank you again for a truly beautiful service.

Katie Smith - April 2022

Just to say a heartfelt thank you!  From the moment we walked in through your door you made us feel at ease planning dad’s final journey. On the day everyone was just perfect; our day wasn’t easy but we have great memories thanks to Penrose.

Once again a heartfelt thank you,

with warmest wishes and a thousand thanks,

 

Patricia, Steven, Keian, Michelle and Family - April 2023

To the Penrose Team,

Thank you all so much for the amazing efforts you put into making our father, Tony Hogan’s, funeral run so smoothly. we so appreciate all of your professionalism and care.

Kind regards

April and Emma - June 2023
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