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Purchase a Funeral Plan Build a Custom Quote
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Dear Nathan, Jeremy and everyone and Penrose,

Thank you so much for looking after my son – Thomas Street – while he was in your care. The past few weeks have been so distressing but you made organising the funeral so much easier than I thought it would be.

I am especially grateful for the visits that you organised for me, especially the final one. I am also very grateful to Jeremy for your kind words on the day of the service.

I am so pleased that we chose to bring Tom to you. You have made my darkest times a little brighter.

From

Claire – and all of Tom’s family - March 2020

Thank you for your sensitive care and support at a very difficult time

May C. and Family - Nov 2018

To all the people who run Penrose Funeral Home

Thank you so much for the dignified funeral you gave my son. You are very kind and have a personal touch,

Kind regards

Pamela J - October 2025

Nathan, Jeremy and Staff,

Thank you for the excellent job you did helping us to arrange Robert’s funeral on 21st July. Your helpfulness and consideration was much appreciated

Jennifer, Douglas and Family - August 2017
Dear Penrose team,
Thank you for your services today – it was a splendidly dignified send-off for my father and we are all very grateful for your well co-ordinated and sensitive approach.
It was impeccable and flawless on your part.
Kindest Regards
Geoff Gould et al - March 2023

To Nathan, Jeremy and everyone at Penrose, we would like to thank you from the bottom of our hearts for the wonderful send off you gave Elaine, your respect and attention to detail was second to none. Thanks to each and every one of you.

Luv from All of Elaine’s friends and family xx

- March 2017

Thank you for all the care you showed to my late husband Barry Low. These are very dark, sad days and your thoughtfulness has helped myself and the family greatly. It’s appreciated a lot.

The funeral service was done with great dignity which I always will remember.

Thank you to all members of the Penrose team

Ellen Low and Family - December 2022

We just wanted to say thank you for the care you gave my late father, Albert Wells. You were all truly amazing at a very difficult time, you showed my wonderful dad great respect all times. You also made all aspects of organising my father’s funeral easy and fuss free.

Thank you all so much

Michelle, Maureen, Paul and family - May 2022
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