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Purchase a Funeral Plan Build a Custom Quote
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

To Nathan and all at Penrose, I just wanted to thank you for the sensitivity, care and respect you showed my Grannie yesterday. She looked amazing and I’m sure you caught a glimpse of her incredible 100 years as my dad spoke at the grave-side. You don’t have an easy job but I hope you know how grateful people are that you do it so well.

Your manner and conduct was gentle, considerate and supportive, thank you for all you did to make yesterday so special. You have been given the gifting and attitude needed to help bring peace and blessing during difficult circumstances. May you know God’s peace and blessing as you continue to serve others in this way, Thank you

Cally (Winnie’s Granddaughter) - Oct 2016

Nathan and all the team,

This is our third funeral with you – you are so dependable and cover all the boxes! Thank you for all your kindness and support.

Much love

Kay and Mandy -

Dear Penrose Team,

Many thanks to you for the dignified way you handled the funeral of my dearest mother Violet Mark, also the help you gave in such a careful way.

Everything was done to perfection and Violet’s family are truly grateful.

Kind regards,

Sharon Smart and Violet’s family - April 2021
Nathan, Brendan,

Many kind thanks for the service today and your exemplary conduct and utmost dignity at every occasion at Penrose. Please pass the family’s sincere thanks to Jeremy and his colleagues who were fantastic and so mindful of our Hindu traditions – I wasn’t able to catch them at the end of the day but hoping you could relay back to them.
Kind regards
Piyush - June 2021

To Jeremy, Brendon and the rest of the fabulous team at Penrose Funerals

We just wanted to say what a truly fabulous Funeral we had with Jeremy at the helm. The consideration and respect he showed us and our lovely dad was so very special and lovely to see, he guided us very caringly through everything from start to finish, he made an unbearable day….bearable, for that we are so very grateful. I also wanted to say a big thank you to Brendon who made arranging the funeral so much easier with his calming and helpful way.

We all say thank you for the perfect send off for our Dad.

Our kindest regards and many thanks for everything  xxxxx

Jane, John and the Family of John Laister - November 2020

Dear Nathan,

A brief line to thank you, Jeremy and the team for your support and guidance since Audrey’s death. The funeral was managed perfectly for which we are most grateful.

Thank you

Yours

Ian Lawrence - April 2023

Dear Nathan and Jeremy, Thank you so much for all your help. You are truly a great family business!

Tony, Kim and Linda - August 2017

Thank you to all at Penrose, so very very much, for looking after my friend and neighbour Mandi Martin, both leading up to the funeral and then having her cremated remains in your care,

Kind regards

Jill - Sept 2024
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