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Purchase a Funeral Plan Build a Custom Quote
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Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Nathan, Jeremy and the Penrose Team,

​My wife, myself and our family would like to say a heartfelt thank you for the wonderful service we received from Penrose. We could not have asked for kinder or more helpful people and certainly everyone who attended David’s funeral gave high praise indeed to the whole event.​

I cannot recommend Penrose highly enough on the amazing service provided and wish you all the very best in the future.

Steve and Brenda Bester - December 2017

Thank you for your amazing work and support. We truly are thankful to all at Penrose Funerals.

We would like to thank you for being such a support and professional service. We did not know what we were doing or needed and your help, guidance and support made the service for William above our expectations.

Penny, Rebecca, Morgan and all the family - January 2023

To Jeremy, Nathan and Co,

thank you so much for all of your help and for the professionalism and empathy you showed for Sharon’s funeral. It made an otherwise tough day go as smoothly as it could have. It also meant the world to have you involved, thank you.

Lots of love

Liz - December 2024

To all at Penrose Funerals,

Just to let you know how much your kindness means, a huge thanks, you done us all proud. I cannot speak highly enough of you all. On behalf of ‘Doris Davis’ (service 30th Jan 2020 @ 1.40pm) we thank you from our hearts.

Kind regards,

Tracey Williams, Keith and family - February 2020

Please accept this small token to show our appreciation for all that you did for me and my family as we said our farewell to Gary. In spite of the appalling weather you all provided an excellent service.

Thank you so much

Shirley Hamilton and the family - December 2020

To all at Penrose

We can’t thank you enough for looking after Avril/mum/nan. Your kindness and respect will never be forgotten.

We appreciate the time you took to explain everything and the respect that was shown to Avril.

Thank you…Kind regards

Reg, Marie and Sam - December 2018

Dear Penrose team,
We need to let you know we appreciate how kind, compassionate and professional you were and to say thank you for giving the best care and send off to my nan, Barbara

Your services gave me and my family comfort and faith in such an awful time.

Again, thank you for all you did!

Natalie Wilson - December 2023

Dear all at Penrose,

Thank you so very very much for the lovely send off for our Peter. I felt like we had additional friends to celebrate his life with. So very pleased we chose the best Much love XOXOXO

Tracey and Family - May 2019
Read all testimonials
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