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Purchase a Funeral Plan Build a Custom Quote
Traditional funeral directors
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

To Brendon,

Thank you so much for all your help with our Mummy’s funeral. Our family and all mummy’s friends said it was beautiful. So a very big thank you from us xx

Valentina and Alexander - Sept 2023

To all at Penrose

We can’t thank you enough for looking after Avril/mum/nan. Your kindness and respect will never be forgotten.

We appreciate the time you took to explain everything and the respect that was shown to Avril.

Thank you…Kind regards

Reg, Marie and Sam - December 2018

To Penrose Funerals

Thank you so much from all our family and friends for your excellent service. The whole funeral was beautifully and respectfully done, it was so dignified and went very smoothly. Especially you went out of your way to go past P***’s place of work where they all clapped as we went by. He would have loved that.

Jarvis Family - 12th December 2024

To Jeremy, Nathan and everyone involved with our father’s funeral. We would like to express our deepest thanks for all you did after the loss of our dear husband/father. Your kindness and professionalism were incredible. The fact that you all wore ‘silly socks’ without prompting blew us away! You are all very special people, Thank you again

Kay, Matt and Sam - November 2016
Dear all at Penrose,
just to say a big thankyou for all the arrangements you did for my Mum’s funeral, Greta Bower. It’s good to know that in this day and age there are people who can organise and do things correctly, with care and compassion.
Once again thankyou for everything.
Regards,
Ian and Family - Feb 2021

To all at Penrose

We want to say a huge thank you for helping us through this difficult time. The day was so well organised and was a perfect tribute to our wonderful dad, Michael Bish.

All of your staff were so kind and caring throughout and the attention to detail on the day put us all at ease.

Thanks again and best wishes,

Steve and the Bish Family -

To Jeremy, Brendon and the rest of the fabulous team at Penrose Funerals

We just wanted to say what a truly fabulous Funeral we had with Jeremy at the helm. The consideration and respect he showed us and our lovely dad was so very special and lovely to see, he guided us very caringly through everything from start to finish, he made an unbearable day….bearable, for that we are so very grateful. I also wanted to say a big thank you to Brendon who made arranging the funeral so much easier with his calming and helpful way.

We all say thank you for the perfect send off for our Dad.

Our kindest regards and many thanks for everything  xxxxx

Jane, John and the Family of John Laister - November 2020

To all at Penrose,

we just wanted to say thank you for looking after our mum. You have all been so kind, nice and caring at one of our darkest times. She would of felt safe and happy…

The Stevens Family and Donna xo - February 2025
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