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Purchase a Funeral Plan Build a Custom Quote
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01702 436000
What to do if someone has passed away
If you need immediate help or advice please call us on 01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Dear Jeremy and Nathan,

We would just like to thank you for the exemplary way you conducted Bill’s funeral on September 28th at Basildon Crematorium. Every aspect was just as we hoped it would be. You were always understanding and re-assuring.

Thank you

Jean, Carl and Donna - November 2018

To Jeremy, Brendon and the rest of the fabulous team at Penrose Funerals

We just wanted to say what a truly fabulous Funeral we had with Jeremy at the helm. The consideration and respect he showed us and our lovely dad was so very special and lovely to see, he guided us very caringly through everything from start to finish, he made an unbearable day….bearable, for that we are so very grateful. I also wanted to say a big thank you to Brendon who made arranging the funeral so much easier with his calming and helpful way.

We all say thank you for the perfect send off for our Dad.

Our kindest regards and many thanks for everything  xxxxx

Jane, John and the Family of John Laister - November 2020

Without you all Boogie’s final journey wouldn’t have been the magical closing chapter of his wonderful life, you made it very special for us all.

Babs - February 2017

To Penrose,

Thank you so much for all the care and respect you gave to Michael Goring, it is very much appreciated.

from

Veronica Goring and family - October 2022

To Jeremy and Nathan,

Thank you so much for making what was a very difficult time for us as a family a very beautify send off for our beloved Annie. Thank you also for the children’s keepsake necklaces, they are lovely and will be cherished forever.

Very best wishes

Gary, Rafe, Hattie, Dixie, Philippa and all of Annie’s family - March 2023

Thank you so much for the wonderful funeral you did for my husband. I couldn’t of asked for anything more. Special mention to Nathan for putting up with us changing this (he has the patience of a saint). Everything was perfect from beginning to end.

Thank you once again,

 

Mrs Lawrence & family - Sept 2024

To everyone at Penrose,

We would like to thank you for your professional and friendly manner which was so evident before and on the day of our husband and father Martin Hope’s funeral on June 7th. Hoping we don’t need your services for a while yet, but when we do we would certainly come back to you. Your kindness and sympathy is deeply appreciated and will always be remembered.

Lorraine, Michelle and Marianne - June 2021

To all at Penrose,

Thank you so much for everything you did to help my dad’s funeral go smoothly.

Best wishes from

Tracy Groenenberg - December 2021
Read all testimonials
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