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Purchase a Funeral Plan Build a Custom Quote
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Thank you so much for Mum’s send off, you showed such empathy and compassion, everything was done with such respect and dignity, we are so pleased we left our Mother in your care.

Thank you once again

J Noonan and L Wheele - January 2017

Dear Penrose team,
We need to let you know we appreciate how kind, compassionate and professional you were and to say thank you for giving the best care and send off to my nan, Barbara

Your services gave me and my family comfort and faith in such an awful time.

Again, thank you for all you did!

Natalie Wilson - December 2023

To Nathan and the team,

just a quick message to thank you guys for making our day yesterday go without a hitch…it was so smooth and professional. We were so amazed by the turnout, Josh’s service and the tributes were amazing.

We will recommend your company if anyone we know needs a funeral director

Best regards

Keith and Julie Anderson - April 2024

Good afternoon Jeremy

Just wanted to say thank you so much to you all for making mums funeral so special in these very difficult times. Thank you to Brendan for taking us through the initial arrangements and for getting mum to your care.

The order of service was perfect as was the service. John did a lovely service it would of been exactly what mum would of wanted thank you for recommending him.
Thank you for guiding us through on the day which is very difficult with all the covid rules. I was worried how it was going to be but you made it all very easy for us as a family so thank you.

Take care stay safe

Annalise Jarvis and family - Feb 2021

Dear All

A few words of thanks to all who helped me with the loss of my husband. He had a wonderful send-off thanks to you and the Royal Artillery Association. I was very grateful for all the help and respect given to myself and to his daughter. Thank you all once again

Mrs S Ascroft - September 2018

To all at Penrose,

Just to say a big thank you for all that you have done for Alan and us. Your service was very well organised and was a great comfort to all of us.

Thank you

The Rimell Family - August 2020

Dear Brendon,

Just a note to say how much I appreciate you sending the order of service to New Zealand for Joanna …. I had not realised that she had passed and for you to provide the Order of Service so long after the event was very kind of you.

Thank you again for your kindness and effort,

Anna Slater - December 2021

Thank you for all the care you showed to my late husband Barry Low. These are very dark, sad days and your thoughtfulness has helped myself and the family greatly. It’s appreciated a lot.

The funeral service was done with great dignity which I always will remember.

Thank you to all members of the Penrose team

Ellen Low and Family - December 2022
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