What To Do In The Event Of A Death

What to do if someone has passed away

If you need immediate help or advice please call us on 01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

First Steps

Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.

When to Call the Funeral Director

It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.

Registering a Death

You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.

Arranging a funeral for a child

We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.

“Tell us Once” Registration Service

This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.

Useful Contacts

Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.

How to proceed

If you wish to talk to one of our funeral arrangers about our services or any other issue then please do not hesitate to get in touch.

01702 436000 Contact us online Build A Custom Quote

Testimonials

To all at Penrose,

Thank you so much for everything you did to help my dad’s funeral go smoothly.

Best wishes from

Tracy Groenenberg - December 2021

Good Morning Brendon

I wanted to send you a message to thank you for professional and efficient celebration of my late mum.

Thank you so much you made a hard day a little easier for all my family.

Kindest regards

Sharon Bowtell and family - April 2021

To Brendon, Jeremy and Nathan,

Thank you all so much for all the kindness and care, for looking after my lovely wife Margaret until the funeral.

Kind regards

Peter Shales - June 2022

Dear Penrose team,
We need to let you know we appreciate how kind, compassionate and professional you were and to say thank you for giving the best care and send off to my nan, Barbara

Your services gave me and my family comfort and faith in such an awful time.

Again, thank you for all you did!

Natalie Wilson - December 2023

To Jeremy, Brendon and the rest of the fabulous team at Penrose Funerals

We just wanted to say what a truly fabulous Funeral we had with Jeremy at the helm, the consideration and respect he showed us, and our lovely dad was so very special and lovely to see, he guided us very caringly through everything from start to finish, he made an unbearable day….bearable, for that we are so very grateful, I also wanted to say a big thank you to Brendon who made arranging the funeral so much easier with his calming and helpful way.

We all say thank you for the perfect send off for our Dad

Our kindest regards and many thanks for everything

Jane, John and the Family of John Laister
xxxxx

From the family of John Anthony Laister - November 2020

Dear all at Penrose,

Thank you so very very much for the lovely send off for our Peter. I felt like we had additional friends to celebrate his life with. So very pleased we chose the best Much love XOXOXO

Tracey and Family - May 2019

Thank you to all at Penrose for all your help and support through a very difficult time. You made Louise’s day very special…you were so very kind.

Love

The Dacosta Family - Sept 2023

Read all testimonials