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Purchase a Funeral Plan Build a Custom Quote
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

To all at Penrose,

Just to say thank you for looking after our Dad. I don’t know how you do your jobs, but I just want to say you do it so professionally and with so much care.

Thank you for everything

Marie Noble and family - February 2023

To Brendon,

Thank you so much for all your help with our Mummy’s funeral. Our family and all mummy’s friends said it was beautiful. So a very big thank you from us xx

Valentina and Alexander - Sept 2023

To Everyone at Penrose,

We just wanted to thank you so much for organising Sylvia L’s Funeral.

We are so grateful for all you have done for us,

 

Regards

Marie Noble and family - June 2021

To Nathan, Jeremy and staff,

Thank you so much for the care and kindness you showed with the planning of Mick’s funeral. We knew he was in good hands and appreciated the respect that was given to him.

Kindest regards

Linda and the White-Miller family - July 2020

Dear Penrose,

Many thanks for looking after John whilst he was in your care. Also thank you for all your help and support you gave us to give John a good send off on his final journey.

Such professional, caring and compassionate people.

A huge big thank you from all of us

Gillian, Sarah, Richard and families - May 2019

Nathan and Jeremy, Thank you so much for waiting for me tonight, I really appreciate it. I’m so pleased I got there to see mum, she looks lovely and looks like she’s just having a lovely sleep. I love that she is holding all the photos and roses close to her, that is a lovely touch, thank you. I will most definitely be recommending your services.

Maggie - July 2017

Thank you so much to everyone for all your help and looking after Lee so very well.

Thank you also for the best sendoff.

Much appreciated

Sheila and Family - September 2023

To Nathan, Jeremy and all @ Penrose,

Just a note to thank you for the kindness and support that you gave us at what was a very diffucult time. We were really pleased with how everything went and think that mum would have been too.

With sincere thanks

Karen and Hayley, family of Carole Gl****ll - Aug 2025
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