Purchase a Funeral Plan Build a Custom Quote 01702 436000
Purchase a Funeral Plan Build a Custom Quote
Traditional funeral directors
Get in touch
01702 436000
What to do if someone has passed away
If you need immediate help or advice please call us on 01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

yellow flowers
First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
Read more
when to call the funeral director
When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
Read more
man holding a form for registering a death
Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
Read more
teddy bear
Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
Read more
white flower
“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
Read more
men carrying a coffin
Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
Read more

Testimonials

To all the staff at Penrose

I am writing on behalf of my son Steven and myself to say thank you for the dignified and respectful way you conducted the funeral of my late partner Derek.

It was greatly appreciated

Yours sincerely

Jean Pegrum - Sept 2021

Nathan, Brendon and all at Penrose,

Thank you so much for all you help and care with mum’s funeral.

Best wishes,

Gillian, Jez, Chris, Lesley and family - January 2020
My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales.

Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman.

I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony.

Thank you.
Janice Shales - June 2022
Hello. I would like to thank you all for the care, support and compassion you all showed and for the lovely service you gave for my husband Dennis’ funeral on 11th August. He had a grand “send off” with so many to say their goodbyes, and the sun shone too. John Banks gave a lovely service and myself and my family would like to express our thanks for your help on such a sad day in our lives.
Regards,
Barbara and all the Hudswell family - Sept 2021

To Nathan and all the team at Penrose,

We would just like to say a big “Thank you” for the care and consideration you gave our dad, Alan. We really appreciated your assistance and attention to detail as this sad time. Your kind support and guidance was a huge help to us.

Many thanks again

The Winch Family - July 2017

To all at Penrose

We want to say a huge thank you for helping us through this difficult time. The day was so well organised and was a perfect tribute to our wonderful dad, Michael Bish.

All of your staff were so kind and caring throughout and the attention to detail on the day put us all at ease.

Thanks again and best wishes,

Steve and the Bish Family -

Dear all at Penrose,

thank you so very much for all of your help, care and advice in arranging the funeral of the late Christopher L****. We appreciate all of your kindness and professional services during this difficult time.

Kind regards

Pauline, Jimmy, Lauren, Jack and Jim - June 2024

Dear Penrose Team,

Many thanks to you for the dignified way you handled the funeral of my dearest mother Violet Mark, also the help you gave in such a careful way.

Everything was done to perfection and Violet’s family are truly grateful.

Kind regards,

Sharon Smart and Violet’s family - April 2021
Read all testimonials
  • Type of Funeral
  • Location
  • Celebrant
  • Transport
  • Coffin
  • Summary
Your quote so far
A summary of your quote will appear here when you have started the process.

Send my quote

Send quote to Penrose

  • This field is for validation purposes and should be left unchanged.
Have any questions?
01702 436000
Total
£