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Purchase a Funeral Plan Build a Custom Quote
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Without you all Boogie’s final journey wouldn’t have been the magical closing chapter of his wonderful life, you made it very special for us all.

Babs - February 2017

To the Penrose Team,

Thank you all so much for the amazing efforts you put into making our father, Tony Hogan’s, funeral run so smoothly. we so appreciate all of your professionalism and care.

Kind regards

April and Emma - June 2023

Thank you all at Penrose for the care and support you gave us for my wife Amanda. The funeral was so beautiful!
Again, a Big Thank you

Many Regards

Peter Kirby - Feb 2024

Dear Nathan,

A brief line to thank you, Jeremy and the team for your support and guidance since Audrey’s death. The funeral was managed perfectly for which we are most grateful.

Thank you

Yours

Ian Lawrence - April 2023

To all at Penrose

We can’t thank you enough for looking after Avril/mum/nan. Your kindness and respect will never be forgotten.

We appreciate the time you took to explain everything and the respect that was shown to Avril.

Thank you…Kind regards

Reg, Marie and Sam - December 2018

Thank you for your sensitive care and support at a very difficult time

May C. and Family - Nov 2018

To Jeremy, Nathan, Brendon, Jon and the test of the team,

Thank you! for your friendly and efficient service, from when you first arrived to take dad into your care to the end of the funeral. We would definitely recommend you. Much appreciated.

Patricia and Michelle - December 2021

Good morning Jeremy

A big thank you to you and your team for yesterday, the day went like clockwork (apart from my father in law following the wrong limousine out of the crematorium which raised a few laughs at the wake)

I just wanted you to know how grateful my whole family were, from the first call to the last handshake you were professional and caring and my mum in particular was very happy with the day.
Please pass on my thanks to your staff.
Kind Regards
Mark Steadman - Feb 28th 2020
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