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Purchase a Funeral Plan Build a Custom Quote
Traditional funeral directors
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Dear Nathan, Jeremy and Brendon,

We all just wanted to say thank you for the way you looked after our Dad’s cremation. It was lovely to see the video you made for us and we felt you went above and beyond.

Many thanks,

Debbie, Jon, Vanessa, Adele and Sue - June 2020

We just wanted to say thank you for the care you gave my late father, Albert Wells. You were all truly amazing at a very difficult time, you showed my wonderful dad great respect all times. You also made all aspects of organising my father’s funeral easy and fuss free.

Thank you all so much

Michelle, Maureen, Paul and family - May 2022

WOW…What an amazing team!

Thank you Brendon and Kevin for your sympathy, kindness and compassion when you took Cliff into Penrose’ care.

Thank you Nathan for arranging the funeral, it was perfect in every way.

Thank you Jeremy for completing the Order of Service and for leading the funeral in such a respectful, dignified and professional manner. We cannot express how much this meant to us as a family.

Thank you Edward and Paul for your support, respect and kindness on the day of the funeral. Edward, you offered your coat to our mum as she looked cold and Paul, you were so kind talking about the dogs outside our house before we left, the dogs were a big part of Cliff and are so important to the family, so this gave us comfort knowing that they had been recognised.

We have no hesitation in recommending your services to our family and friends.

All of you made a very sad day more bearable. We sincerely THANK YOU from the bottom of our hearts,

Kindest wishes

Carole, Darren and Ruth Wingrove - January 2020

Dear Jeremy, Nathan and Team,

Saying ‘thank you’ doesn’t begin to express how grateful I am for all that you have done for me and for my family.

Maxine Forrest - December 2018

To all at Penrose Funerals,

Please accept my thanks for the sensitive and professional way in which you carried out my mother’s funeral arrangements. My brothers and I were also extremely happy with the way everything went on the day.

Thank you

Simon Jarvis - April 2020

To all @ Penrose Funeral Service

We would like to say a very big sincere thank you for the funeral service you did for Elizabeth T. We are very grateful for the Heartfelt Respect all the family received on the day.

Sincerely, thank you

Coe Family, Edward’s family, Turner family and friends - August 2025

To Penrose, thank you so much for the beautiful service for Jeffrey ***. You made this difficult time easier to bear with your kindness, care and guidance.

Love from

Angela, Leah and family - February 2025
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