Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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when to call the funeral director
When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

We decided to go with a family run business as we felt we would receive that extra care and attention so needed at a difficult time. Penrose Funerals exceeded our expectations and ensured all our wishes and feelings were met. Thank you to Nathan who sensitively took us through the initial arrangements and Jeremy who was professional and dignified throughout ….the little details made a big difference and were much appreciated. Thank you again for a truly beautiful service.

Katie Smith - April 2022

To all at Penrose. We as a family can’t thank you enough for the service you gave to my late mum Lesley Martin. From the moment she came into your care you made sure she was looked after,the funeral was wonderful we are truly great full for everything you had done. Thank you  xx

Sarah and family - March 2025

To Brendon, Jeremy and Nathan,

Thank you all so much for all the kindness and care, for looking after my lovely wife Margaret until the funeral.

Kind regards

Peter Shales - June 2022

Thank you all at Penrose for the care and support you gave us for my wife Amanda. The funeral was so beautiful!
Again, a Big Thank you

Many Regards

Peter Kirby - Feb 2024

Thank you so much for the way you dealt with my husband Dennis’ funeral. It was done with great dignity and respect and for your kindness!

Mandi Martin - October 2018

To all the team at Penrose,

Thankyou so much for the dignified way that you conducted my husband’s funeral. It was all I could have wished for under difficult circumstances.

Also for the kind and caring attitude you all had towards myself and my family,

Thank you once again,

Frances Curtis - January 2021

To Nathan and the team,

just a quick message to thank you guys for making our day yesterday go without a hitch…it was so smooth and professional. We were so amazed by the turnout, Josh’s service and the tributes were amazing.

We will recommend your company if anyone we know needs a funeral director

Best regards

Keith and Julie Anderson - April 2024

To Penrose,

Thank you so much for all the care and respect you gave to Michael Goring, it is very much appreciated.

from

Veronica Goring and family - October 2022
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