What To Do In The Event Of A Death

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

First Steps

Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.

When to Call the Funeral Director

It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.

Registering a Death

You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.

Arranging a funeral for a child

We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.

“Tell us Once” Registration Service

This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.

Useful Contacts

Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.

How to proceed

If you wish to talk to one of our funeral arrangers about our services or any other issue then please do not hesitate to get in touch.

01702 436000 Contact us online Build A Custom Quote

Testimonials

Dear Brendon, Nathan, Jeremy and all at Penrose,

I write to thank you all for your very excellent arrangement of Denzil’s funeral. Your calm, clear and efficient directions before, during and after the service have guided us through every stage. We are very grateful for all you have done for us at this sad time for us all.

I think you may have gathered that Denzil was a very special man!

With Warm Regards

Wendy Watson and Family - Feb 2021

To Jeremy, Nathan, Jon and Brendon,

A simple thank you sometimes isn’t enough to truly express the gratitude that’s felt for those who are there when we need them. From the bottom of my heart I want to thank you for carrying out the funeral for my dear Caroline. The kindness and sympathy you showed were far beyond expectation. You were there for me throughout the whole proceeding. Yours is truly a wonderful company.

Thank you

Keith - April 2024

To Nathan, Jeremy and all @ Penrose,

Just a note to thank you for the kindness and support that you gave us at what was a very diffucult time. We were really pleased with how everything went and think that mum would have been too.

With sincere thanks

Karen and Hayley, family of Carole Gl****ll - Aug 2025

Please accept this small token to show our appreciation for all that you did for me and my family as we said our farewell to Gary. In spite of the appalling weather you all provided an excellent service.

Thank you so much

Shirley Hamilton and the family - December 2020

To Jeremy, Nathan, Brendon, Jon and the test of the team,

Thank you! for your friendly and efficient service, from when you first arrived to take dad into your care to the end of the funeral. We would definitely recommend you. Much appreciated.

Patricia and Michelle - December 2021

Thank you all so much for everything you have done for us and for max.

Love

Sam, Em and families - September 2022

Thank you so much for all you have done for us and for Justin. We appreciate how amazing and accommodating you have been. Thank you for giving Justin the dignity and respect he needs.

Sarah, Tracey and all of Justin’s family - December 2017

To Jeremy, Brendon and the rest of the fabulous team at Penrose Funerals

We just wanted to say what a truly fabulous Funeral we had with Jeremy at the helm, the consideration and respect he showed us, and our lovely dad was so very special and lovely to see, he guided us very caringly through everything from start to finish, he made an unbearable day….bearable, for that we are so very grateful, I also wanted to say a big thank you to Brendon who made arranging the funeral so much easier with his calming and helpful way.

We all say thank you for the perfect send off for our Dad

Our kindest regards and many thanks for everything

Jane, John and the Family of John Laister
xxxxx

From the family of John Anthony Laister - November 2020

Read all testimonials