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Purchase a Funeral Plan Build a Custom Quote
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Thank you to all at Penrose for helping both of us through what could have been a difficult time under very trying circumstances.

The caring way you dealt with my Mother, Flossie’s, funeral over the telephone, your kindness in fulfilling all our wishes and the respect and professionalism shown today made it a day we shall always treasure.

Thank you again,

Julie and Martin - February 2021

Thank you so much for Mum’s send off, you showed such empathy and compassion, everything was done with such respect and dignity, we are so pleased we left our Mother in your care.

Thank you once again

J Noonan and L Wheele - January 2017

…and I wish to thank both Jeremy and Nathan for your help and courteousness throughout

Judith Hill - June 2017

To Penrose,

Thank you so much for all the care and respect you gave to Michael Goring, it is very much appreciated.

from

Veronica Goring and family - October 2022

To all the team at Penrose,

Thankyou so much for the dignified way that you conducted my husband’s funeral. It was all I could have wished for under difficult circumstances.

Also for the kind and caring attitude you all had towards myself and my family,

Thank you once again,

Frances Curtis - January 2021

Jeremy, I just wanted to thank you and your team so very much for making mum’s celebration of life so special.

Despite the awful weather and road and rail problems on the day your team were kind, considerate, majestic and splendid throughout.
My family and I are most grateful to you all.

Kind regards,
Amanda
Mandy B - June 2021

I really can’t thank the team at Penrose enough for the beautiful funeral they managed for my dear husband Fred. Especially Nathan for helping us plan the day with such care and dignity.

I met Nathan’s dad Jeremy for the first time when he arrived with the cortege to collect us from home. Immediately I felt totally at ease with this charming charismatic gentleman leading the service perfectly from begining to end.

Thank you so much

from Georgie

Georgina Bateman - February 2020

Thank you to all at Penrose for helping both of us through what could have been a difficult time under very trying circumstances.
The caring way you dealt with my Mother, Flossie’s funeral over the telephone, your kindness in fulfilling all our wishes and the respect and professionalism shown today made it a day we shall always treasure.
Thank you again,

Julia and Martin Stevens - February 2021
Read all testimonials
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