What To Do In The Event Of A Death

What to do if someone has passed away

If you need immediate help or advice please call us on 01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

First Steps

Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.

When to Call the Funeral Director

It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.

Registering a Death

You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.

Arranging a funeral for a child

We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.

“Tell us Once” Registration Service

This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.

Useful Contacts

Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.

How to proceed

If you wish to talk to one of our funeral arrangers about our services or any other issue then please do not hesitate to get in touch.

01702 436000 Contact us online Build A Custom Quote

Testimonials

Hi Nathan

Just wanted to thank you for all your support leading up to Jill’s funeral. Your patience was so apparent and you helped me enormously. Also thank you to your father Jeremy who once again was so supportive. The whole team were so respectful and it was inspiring to watch the reverence you all displayed throughout the process of the funeral. I don’t live locally but if I did I would want Penrose to take my funeral.

Thank you all and I wish you all well.

Tricia (Celebrant) - June 2021

Just to say a heartfelt thank you! From the moment we walked in through your door you made us feel at ease planning dad’s final journey. On the day everyone was just perfect; our day wasn’t easy but we have great memories thanks to Penrose.

Once again a heartfelt thank you,

with warmest wishes and a thousand thanks,

Patricia, Steven, Keian, Michelle and Family - April 2023

To Nathan, Jeremy and Team,

Thank you so much for the care and professionalism you showed our family during this difficult time.

Anne, Caroline and Sarah - January 2024

To Nathan and all the team at Penrose,

We would just like to say a big “Thank you” for the care and consideration you gave our dad, Alan. We really appreciated your assistance and attention to detail as this sad time. Your kind support and guidance was a huge help to us.

Many thanks again

The Winch Family - July 2017

Thank you to all at Penrose, so very very much, for looking after my friend and neighbour Mandi Martin, both leading up to the funeral and then having her cremated remains in your care,

Kind regards

Jill - Sept 2024

To Brendon and all staff,

A quick note to thank you all for your care and attention with my sister’s funeral. Everything worked like clockwork and the deepest respect was given to both us and my sister. The webcam worked perfectly and my remaining sister was able to watch and say goodbye to her twin.

Again, many thanks for all that you did for us.

Paul and Paula Ch….. - July 2023

To all at Penrose Funerals,

From all our family, thank you for the care and organisation for Ronald Steel’s Funeral on 15th Jan. You all did a fantastic job and it made things a lot easier.

Best wishes

Lucy McIntyre - January 2021

Thank you for your sensitive care and support at a very difficult time

May C. and Family - Nov 2018

Read all testimonials