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Purchase a Funeral Plan Build a Custom Quote
Traditional funeral directors
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

To Brendon and all staff,

A quick note to thank you all for your care and attention with my sister’s funeral. Everything worked like clockwork and the deepest respect was given to both us and my sister. The webcam worked perfectly and my remaining sister was able to watch and say goodbye to her twin.

Again, many thanks for all that you did for us.

Paul and Paula Ch….. - July 2023

Thank you to all at Penrose for helping both of us through what could have been a difficult time under very trying circumstances.

The caring way you dealt with my Mother, Flossie’s, funeral over the telephone, your kindness in fulfilling all our wishes and the respect and professionalism shown today made it a day we shall always treasure.

Thank you again,

Julie and Martin - February 2021

I just want to say a huge thank you for allowing me to say hello and goodbye to my birth mother Pat W. I never gave up searching for her and really appreciate your help and understanding in allowing me to finish this so beautifully

Linda - Oct 2018

Dear All,

A few words of thanks to all who helped me with the loss of my husband. He had a wonderful send-off thanks to Penrose and the Royal Artillery Association.

I was very grateful with the help and respect given to me and his daughters on our first visit and also when I collected the ashes.

Thank you all once again,

yours

Mrs S. Ashcroft - 2023

My children, Valentina and Alexander, will know that in the future, when they ask about mummy’s final journey, I can tell them all about Penrose who did their mummy proud.

Thank you

Shaun - August 2023
Hi Nathan

Just wanted to thank you for all your support leading up to Jill’s funeral. Your patience was so apparent and you helped me enormously. Also thank you to your father Jeremy who once again was so supportive. The whole team were so respectful and it was inspiring to watch the reverence you all displayed throughout the process of the funeral. I don’t live locally but if I did I would want Penrose to take my funeral.
Thank you all and I wish you all well.
Tricia (Celebrant) - June 2021

Dear Jeremy and Nathan,

We would just like to thank you for the exemplary way you conducted Bill’s funeral on September 28th at Basildon Crematorium. Every aspect was just as we hoped it would be. You were always understanding and re-assuring.

Thank you

Jean, Carl and Donna - November 2018

Dear Sirs and Amanda,

We wish to thank you for a very dignified service in respect of our late Mother’s funeral (Mrs Joan Mary H***b***k)

Yours faithfully

Ian, Dawn and Stuart - August 2025
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