Purchase a Funeral Plan Build a Custom Quote 01702 436000
Purchase a Funeral Plan Build a Custom Quote
Traditional funeral directors
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01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Jeremy, I just wanted to thank you and your team so very much for making mum’s celebration of life so special.

Despite the awful weather and road and rail problems on the day your team were kind, considerate, majestic and splendid throughout.
My family and I are most grateful to you all.

Kind regards,
Amanda
Mandy B - June 2021

I just want to say a huge thank you for allowing me to say hello and goodbye to my birth mother Pat W. I never gave up searching for her and really appreciate your help and understanding in allowing me to finish this so beautifully

Linda - Oct 2018

Nathan, Brendon and all at Penrose,

Thank you so much for all you help and care with mum’s funeral.

Best wishes,

Gillian, Jez, Chris, Lesley and family - January 2020

Nathan, Jeremy and Staff,

Thank you for the excellent job you did helping us to arrange Robert’s funeral on 21st July. Your helpfulness and consideration was much appreciated

Jennifer, Douglas and Family - August 2017

We would like to thank you for your compassionate and caring handling of the funeral of Alan Jones.

Myself, Colin, Ian and all the family found the experience a lot easier to cope with, your calm and professional attitude was very much appreciated

Sheila, Colin and Ian Jones and Family - May 2019

To Brendon and all at Penrose,

I know it’s some time now but I would just like to tell you now much your support and kindness meant to me in my darkest hour of my life. Thank you to everyone who made things so much better than it could have been. My very best wishes to all concerned in my wife’s funeral.

Terence P - Sept 2025

Sending you a great big hug –

Dear Nathan, the family and all at Penrose!

Many thanks for a very tailored, personal and respectful relationship after my father’s passing.

With kind regards and best wishes

Georgia Duffee -
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