Purchase a Funeral Plan Build a Custom Quote 01702 436000
Purchase a Funeral Plan Build a Custom Quote
Traditional funeral directors
Get in touch
01702 436000
What to do if someone has passed away
If you need immediate help or advice please call us on 01702 436000

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

yellow flowers
First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
Read more
when to call the funeral director
When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
Read more
man holding a form for registering a death
Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
Read more
teddy bear
Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
Read more
white flower
“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
Read more
men carrying a coffin
Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
Read more

Testimonials

To all at Penrose,

Thank you so much for everything you did to help my dad’s funeral go smoothly.

Best wishes from

Tracy Groenenberg - December 2021

Dear All,

A few words of thanks to all who helped me with the loss of my husband. He had a wonderful send-off thanks to Penrose and the Royal Artillery Association.

I was very grateful with the help and respect given to me and his daughters on our first visit and also when I collected the ashes.

Thank you all once again,

yours

Mrs S. Ashcroft - 2023

A little card to say a big thank you.

To Nathan, Brendon and team,

thank you so much for making our mum, Rita’s, funeral service so professional, sympathetic, caring and sometimes funny. Penrose are down to earth, explained every step of the way and I would not use anyone else now.

Thank you once again from the bottom of our hearts, our mum would have loved the horses

Love from

Mellisa and Tracey - August 2025

Dear Nathan,

Just wanted to say a Big Thank you to all of you, for your support and kindness to us all upon the death of our lovely dad Fred Bond. Could you please pass on a thank you to Jon Standard as well for the lovely service he gave.

We are all very grateful for everything you and the team did for us…Thank you

Annie, Mick, Tina, James and all the Bond family - February 2024

Dear Nathan, Jeremy and everyone and Penrose,

Thank you so much for looking after my son – Thomas Street – while he was in your care. The past few weeks have been so distressing but you made organising the funeral so much easier than I thought it would be.

I am especially grateful for the visits that you organised for me, especially the final one. I am also very grateful to Jeremy for your kind words on the day of the service.

I am so pleased that we chose to bring Tom to you. You have made my darkest times a little brighter.

From

Claire – and all of Tom’s family - March 2020
Dear Jon
It was great to meet you today and thank you so much for making the experience so lovely. Especially I want to thank you as you made things so much easier for Mum, and she really came away with a positive attitude towards this.
Janine T. - October 2025
Dear Penrose team,
Thank you for your services today – it was a splendidly dignified send-off for my father and we are all very grateful for your well co-ordinated and sensitive approach.
It was impeccable and flawless on your part.
Kindest Regards
Geoff Gould et al - March 2023

Thank you all so much for everything you have done for us and for max.

Love

Sam, Em and families - September 2022
Read all testimonials
  • Type of Funeral
  • Location
  • Celebrant
  • Transport
  • Coffin
  • Summary
Your quote so far
A summary of your quote will appear here when you have started the process.

Send my quote

[gravityform id="7" title="false" description="false" ajax="true"]

Send quote to Penrose

[gravityform id="6" title="false" description="false" ajax="true"]
Have any questions?
01702 436000
Total
£