What To Do In The Event Of A Death

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

First Steps

Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.

When to Call the Funeral Director

It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.

Registering a Death

You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.

Arranging a funeral for a child

We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.

“Tell us Once” Registration Service

This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.

Useful Contacts

Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.

How to proceed

If you wish to talk to one of our funeral arrangers about our services or any other issue then please do not hesitate to get in touch.

01702 436000 Contact us online Build A Custom Quote

Testimonials

To all the staff at Penrose Funeral Services,

Thank you all so much for being so helpful and kind at a very difficult time. Keep up the excellent, friendly service.

Kind regards

Sonia and family - May 2018

Jeremy, I just wanted to thank you and your team so very much for making mum’s celebration of life so special.

Despite the awful weather and road and rail problems on the day your team were kind, considerate, majestic and splendid throughout.

My family and I are most grateful to you all.

Kind regards,

Amanda

Mandy B - June 2021

To all at Penrose

Thank you so much for making a terrible day more bearable, you all acted with the utmost respect and support from beginning to end.

Keep up the good work,

Nicola and Kevin - July 2020

Dear Jeremy and Nathan,

We wanted to thank you so much for arranging mum’s funeral. You took charge of everything with such kindness, tact and diplomacy and we felt so lucky to have you supporting us all the way.

Several people commented on your respect and reverence towards mum’s coffin and for the way you kept us quietly informed throughout the day.

We cannot thank you enough for helping to give our darling mum such a beautiful send off. I hope you know how much we appreciate all you have done.

With grateful thanks,

Kay and Philip Randall - June 2021

To Nathan and all the team at Penrose,

We would just like to say a big “Thank you” for the care and consideration you gave our dad, Alan. We really appreciated your assistance and attention to detail as this sad time. Your kind support and guidance was a huge help to us.

Many thanks again

The Winch Family - July 2017

To Penrose Funerals,

Thank you for taking excellent care of our dad Greg. You made a hard time easier with your kindness and your kindness and generosity meant so much. You made the day run smoothly and a special thank you to Jeremy and the staff on the 6th of October.

Forever Grateful

Gregory Hall’s daughters, son and family - 10th October 2022

Dear all at Penrose,

just to say a big thankyou for all the arrangements you did for my Mum’s funeral, Greta Bower. It’s good to know that in this day and age there are people who can organise and do things correctly, with care and compassion.

Once again thankyou for everything.

Regards,

Ian and Family - Feb 2021

Dear All,

A few words of thanks to all who helped me with the loss of my husband. He had a wonderful send-off thanks to Penrose and the Royal Artillery Association.

I was very grateful with the help and respect given to me and his daughters on our first visit and also when I collected the ashes.

Thank you all once again,

yours

Mrs S. Ashcroft - 2023

Read all testimonials