What To Do In The Event Of A Death

Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

First Steps

Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.

When to Call the Funeral Director

It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.

Registering a Death

You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.

Arranging a funeral for a child

We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.

“Tell us Once” Registration Service

This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.

Useful Contacts

Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.

How to proceed

If you wish to talk to one of our funeral arrangers about our services or any other issue then please do not hesitate to get in touch.

01702 436000 Contact us online Build A Custom Quote

Testimonials

To all at Penrose,

we just wanted to say thank you for looking after our mum. You have all been so kind, nice and caring at one of our darkest times. She would of felt safe and happy…

The Stevens Family and Donna xo - February 2025

Thank you so much on behalf of my family for the lovely funeral of the late Miss Pamela Gl…er.

Thank you

Mrs C. Bibby and Family - April 2020

To Jeremy, Brendon and the rest of the fabulous team at Penrose Funerals

We just wanted to say what a truly fabulous Funeral we had with Jeremy at the helm, the consideration and respect he showed us, and our lovely dad was so very special and lovely to see, he guided us very caringly through everything from start to finish, he made an unbearable day….bearable, for that we are so very grateful, I also wanted to say a big thank you to Brendon who made arranging the funeral so much easier with his calming and helpful way.

We all say thank you for the perfect send off for our Dad

Our kindest regards and many thanks for everything

Jane, John and the Family of John Laister
xxxxx

From the family of John Anthony Laister - November 2020

To all the staff at Penrose Funerals

Thank you for the compassion, care and support you gave to our family. We really appreciate everything you did for the funeral of David Ray.

Your kindness is appreciated so much

Kind Regards

Kevin and Lorna Russell - July 2022

Dear Nathan and all the staff at Penrose,

Thank you so much for all your help in arranging my father’s funeral. You were completely kind and understanding throughout.

Your compassion, attention to detail and professionalism made everything run smoothly on what was a very difficult day. We very much appreciate everything.

With thanks and kind regards,

Michelle H, Ying and Charlotte A. - August 2024

I just want to say a huge thank you for allowing me to say hello and goodbye to my birth mother Pat W. I never gave up searching for her and really appreciate your help and understanding in allowing me to finish this so beautifully

Linda - Oct 2018

To all @ Penrose Funeral Service

We would like to say a very big sincere thank you for the funeral service you did for Elizabeth T. We are very grateful for the Heartfelt Respect all the family received on the day.

Sincerely, thank you

Coe Family, Edward’s family, Turner family and friends - August 2025

Dear All,

A few words of thanks to all who helped me with the loss of my husband. He had a wonderful send-off thanks to Penrose and the Royal Artillery Association.

I was very grateful with the help and respect given to me and his daughters on our first visit and also when I collected the ashes.

Thank you all once again,

yours

Mrs S. Ashcroft - 2023

Read all testimonials