Video Memory

Dear all at Penrose,

we would like to express our heartfelt gratitude in how you helped our family sort out and deal with the difficult process of arranging my late mother, Susan Johnson’s, funeral.

Your kindness, compassion and respect for the family, and how you delicately handled the coffin, was noticed by all.

Many thanks,

My children, Valentina and Alexander, will know that in the future, when they ask about mummy’s final journey, I can tell them all about Penrose who did their mummy proud.

Thank you

Dear Brendon, Nathan, Jeremy and all at Penrose,

I write to thank you all for your very excellent arrangement of Denzil’s funeral. Your calm, clear and efficient directions before, during and after the service have guided us through every stage. We are very grateful for all you have done for us at this sad time for us all.

I think you may have gathered that Denzil was a very special man!

With Warm Regards

Dear Nathan and Jeremy, Thank you so much for all your help. You are truly a great family business!

Thank you so much for all you have done for us and for Justin. We appreciate how amazing and accommodating you have been. Thank you for giving Justin the dignity and respect he needs.

We decided to go with a family run business as we felt we would receive that extra care and attention so needed at a difficult time. Penrose Funerals exceeded our expectations and ensured all our wishes and feelings were met. Thank you to Nathan who sensitively took us through the initial arrangements and Jeremy who was professional and dignified throughout ….the little details made a big difference and were much appreciated. Thank you again for a truly beautiful service.

To all at Penrose. We as a family can’t thank you enough for the service you gave to my late mum Lesley Martin. From the moment she came into your care you made sure she was looked after,the funeral was wonderful we are truly great full for everything you had done. Thank you  xx

A very professional family run business who were very understanding and kind and nothing was too much trouble. They immediately alleviated any worries and concerns I had and arranged for a lovely celebrant Laura Manvell to conduct the Celebration of Life, who was probably one of the sweetest ladies on this earth I have ever met.