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WOW…What an amazing team!

Thank you Brendon and Kevin for your sympathy, kindness and compassion when you took Cliff into Penrose’ care.

Thank you Nathan for arranging the funeral, it was perfect in every way.

Thank you Jeremy for completing the Order of Service and for leading the funeral in such a respectful, dignified and professional manner. We cannot express how much this meant to us as a family.

Thank you Edward and Paul for your support, respect and kindness on the day of the funeral. Edward, you offered your coat to our mum as she looked cold and Paul, you were so kind talking about the dogs outside our house before we left, the dogs were a big part of Cliff and are so important to the family, so this gave us comfort knowing that they had been recognised.

We have no hesitation in recommending your services to our family and friends.

All of you made a very sad day more bearable. We sincerely THANK YOU from the bottom of our hearts,

Kindest wishes

Dear All,

A few words of thanks to all who helped me with the loss of my husband. He had a wonderful send-off thanks to Penrose and the Royal Artillery Association.

I was very grateful with the help and respect given to me and his daughters on our first visit and also when I collected the ashes.

Thank you all once again,

yours

My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales. Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman. I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony. Thank you.

Good afternoon Jeremy

Just wanted to say thank you so much to you all for making mums funeral so special in these very difficult times. Thank you to Brendan for taking us through the initial arrangements and for getting mum to your care.

The order of service was perfect as was the service. John did a lovely service it would of been exactly what mum would of wanted thank you for recommending him.
Thank you for guiding us through on the day which is very difficult with all the covid rules. I was worried how it was going to be but you made it all very easy for us as a family so thank you.

Take care stay safe

Dear Brendon,

Just a note to say how much I appreciate you sending the order of service to New Zealand for Joanna …. I had not realised that she had passed and for you to provide the Order of Service so long after the event was very kind of you.

Thank you again for your kindness and effort,

Dear Jeremy, Nathan and the funeral boys,

Thank you for your kindness, patience, professionalism, your unswerving aplomb at our weird requests, and for your versatility in adapting to necessary last minute restrictions and changes due to Covid.

Above all though thank you for taking care of my dad,

Love