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Dear Brendon, Nathan, Jeremy and all at Penrose,

I write to thank you all for your very excellent arrangement of Denzil’s funeral. Your calm, clear and efficient directions before, during and after the service have guided us through every stage. We are very grateful for all you have done for us at this sad time for us all.

I think you may have gathered that Denzil was a very special man!

With Warm Regards

To Jeremy and your lovely team

Thank you for all your support during our hard times. Your team are lovely, kind and so respectful. Many family members commented how lovely you all are.

Best wishes,

To Nathan an all staff at Penrose

Thank you for making the worst day of my life bearable.

The difficulties I faced arranging a funeral for my beloved husband were made easier with your empathy, compassion and professionalism, particularly considering the added pressure during the Pandemic.

Love always

Dear Nathan, Jeremy and Brendon,

We all just wanted to say thank you for the way you looked after our Dad’s cremation. It was lovely to see the video you made for us and we felt you went above and beyond.

Many thanks,

To all at Penrose Funerals,

Just to let you know how much your kindness means, a huge thanks, you done us all proud. I cannot speak highly enough of you all. On behalf of ‘Doris Davis’ (service 30th Jan 2020 @ 1.40pm) we thank you from our hearts.

Kind regards,

WOW…What an amazing team!

Thank you Brendon and Kevin for your sympathy, kindness and compassion when you took Cliff into Penrose’ care.

Thank you Nathan for arranging the funeral, it was perfect in every way.

Thank you Jeremy for completing the Order of Service and for leading the funeral in such a respectful, dignified and professional manner. We cannot express how much this meant to us as a family.

Thank you Edward and Paul for your support, respect and kindness on the day of the funeral. Edward, you offered your coat to our mum as she looked cold and Paul, you were so kind talking about the dogs outside our house before we left, the dogs were a big part of Cliff and are so important to the family, so this gave us comfort knowing that they had been recognised.

We have no hesitation in recommending your services to our family and friends.

All of you made a very sad day more bearable. We sincerely THANK YOU from the bottom of our hearts,

Kindest wishes

Dear Brendon,

Thank you from the bottom of our hearts for all the kindness you have shown over the past few weeks. From the very moment we met you we knew you were the perfect person to provide Dad with the care he truly deserved. Your empathy and support has meant a lot to us and we will never forget everything you have done for us. You are a credit to Penrose.

Nathan, Jeremy and Staff,

Thank you for the excellent job you did helping us to arrange Robert’s funeral on 21st July. Your helpfulness and consideration was much appreciated