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Nathan, Brendon, Jeremy and all staff at Penrose,

Thank you for your incredible professionalism and great service during a difficult and challenging time.

Mum would have been so proud,

All our love,

To everybody at Penrose,

We are writing to you to express our gratitude and thankfulness for all your help during our sad time. You gave Alan a beautiful send off, he would have thought so himself also!

We are very thankful we were recommended to you.

Very best wishes

To everyone at Penrose,

Thank you will never be enough to express our gratitude for all that you have done for our family over the past few weeks.  You showed humility, compassion and kindness at a time we really needed it and for this we will always be grateful.

With all our love and best wishes,

My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales. Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman. I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony. Thank you.

Dear all at Penrose,

we would like to express our heartfelt gratitude in how you helped our family sort out and deal with the difficult process of arranging my late mother, Susan Johnson’s, funeral.

Your kindness, compassion and respect for the family, and how you delicately handled the coffin, was noticed by all.

Many thanks,

Hi Nathan

Just wanted to thank you for all your support leading up to Jill’s funeral. Your patience was so apparent and you helped me enormously. Also thank you to your father Jeremy who once again was so supportive. The whole team were so respectful and it was inspiring to watch the reverence you all displayed throughout the process of the funeral. I don’t live locally but if I did I would want Penrose to take my funeral.

Thank you all and I wish you all well.

Thank you so much for making Brian’s funeral so special, he would have loved it. I cannot thank you enough for all your care and compassion through a very difficult time.