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Dear Nathan and Jeremy, Thank you so much for all your help. You are truly a great family business!

Dear All

A few words of thanks to all who helped me with the loss of my husband. He had a wonderful send-off thanks to you and the Royal Artillery Association. I was very grateful for all the help and respect given to myself and to his daughter. Thank you all once again

To Nathan and all at Penrose, I just wanted to thank you for the sensitivity, care and respect you showed my Grannie yesterday. She looked amazing and I’m sure you caught a glimpse of her incredible 100 years as my dad spoke at the grave-side. You don’t have an easy job but I hope you know how grateful people are that you do it so well.

Your manner and conduct was gentle, considerate and supportive, thank you for all you did to make yesterday so special. You have been given the gifting and attitude needed to help bring peace and blessing during difficult circumstances. May you know God’s peace and blessing as you continue to serve others in this way, Thank you

Hi Nathan

Just wanted to thank you for all your support leading up to Jill’s funeral. Your patience was so apparent and you helped me enormously. Also thank you to your father Jeremy who once again was so supportive. The whole team were so respectful and it was inspiring to watch the reverence you all displayed throughout the process of the funeral. I don’t live locally but if I did I would want Penrose to take my funeral.

Thank you all and I wish you all well.

Thank you for all the care you showed to my late husband Barry Low. These are very dark, sad days and your thoughtfulness has helped myself and the family greatly. It’s appreciated a lot.

The funeral service was done with great dignity which I always will remember.

Thank you to all members of the Penrose team

Please accept this small token to show our appreciation for all that you did for me and my family as we said our farewell to Gary. In spite of the appalling weather you all provided an excellent service.

Thank you so much

Dear Jeremy, Nathan and Team,

Saying ‘thank you’ doesn’t begin to express how grateful I am for all that you have done for me and for my family.

My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales. Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman. I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony. Thank you.