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Dear Jeremy and Nathan,

We wanted to thank you so much for arranging mum’s funeral. You took charge of everything with such kindness, tact and diplomacy and we felt so lucky to have you supporting us all the way.

Several people commented on your respect and reverence towards mum’s coffin and for the way you kept us quietly informed throughout the day.

We cannot thank you enough for helping to give our darling mum such a beautiful send off. I hope you know how much we appreciate all you have done.

With grateful thanks,

Thank you to all at Penrose for all your help and support through a very difficult time. You made Louise’s day very special…you were so very kind.

Love

Nathan and all the team,

This is our third funeral with you – you are so dependable and cover all the boxes! Thank you for all your kindness and support.

Much love

To everybody at Penrose

Thank you so very much for the professional service you provided for my son ‘Pat’ yesterday. Much love…

Dear Jeremy, Nathan, Brendon and Colleagues

Thank you for looking after Ken and us as a family,

Kind regards

Nathan and Jeremy, Thank you so much for waiting for me tonight, I really appreciate it. I’m so pleased I got there to see mum, she looks lovely and looks like she’s just having a lovely sleep. I love that she is holding all the photos and roses close to her, that is a lovely touch, thank you. I will most definitely be recommending your services.