About Our Staff

Please let me introduce you to our small team. These are the guys you will meet throughout your time with us – whether at a home visit, in the office or during the funeral. We are a close-nit team in which every individual has a strong commitment to the families we serve.

jeremy Penrose Funeral photo of a staff
Jeremy
Managing Director

I started Penrose Funerals with my son Nathan some years ago with a shared desire to provide a professional and caring service whilst combatting what we felt to be unrealistically high prices. We have been successful in both of these goals.

As Managing Director my primary role is Senior FD (Funeral Director). The FD takes responsibility for leading each funeral and quietly guiding family and friends through the day from arrival at the house to departure from the funeral reception. Having worked previously as a professional choreographer and film-maker I am also responsible for all design work including the range of Service Sheets you can see on this site. Nathan and I also work hard to ensure that our care for bereaved families starts with our care for our staff and our staff’s care for each other. We feel this work has been highly successful.

nathan Penrose Funeral photo of a staff
Nathan
Director

Nathan is our lead funeral arranger so if you come into the office to see us it may well be Nathan who will arrange everything for you. He is also our community liaison and a very accomplished FD. Our resident rationalist and philosopher we sometimes find him standing in a corner deep in thought, usually it is best to leave him there until he is finished.

Nathan is a mathematician and physicist by training. This explains why Penrose is named in honour of the mathematician and physicist Roger Penrose (and for those who may be interested you will be able to see the famous Penrose Tiling in much of our literature).

brendon Penrose Funeral photo of a staff
Brendon
Office Manager

Brendon is our office manager and also a funeral arranger along with Nathan. The reason he is photographed in profile is that he is just too busy to sit still for the camera. Brendon is a master of the small details and excellent at dotting the i’s and crossing the t’s. He will check every detail of your funeral again and again and keeps us all ship-shape (when we can stop him dropping crumbs all round his desk).

Jim & Clive
Jim & Clive
Fleet Managers

Gentleman Jim, on the left, keeps our fleet immaculate and our team on their toes.  Despite being an avid West Ham fan Jim is a truly delightful character who will stop at nothing to make sure everything is ship shape before, during and after every funeral. He also has the best polished shoes I’ve every seen.

Clive, on the right, is a gentleman through and through. When Clive is not with the team he will be found somewhere on a golf course or driving his beloved Jaguar. Whilst Clive’s driving is impeccable, partly due to his training and expertise in tactical armed response, we all appreciate his gentle, thoughtful and almost infinitely helpful attitude at all times. Do not, however, sneak up behind him and shout ‘Boo’….you have been warned.

John in office
Jon
Arranger

Our own smiling Siddhartha, Jon is a truly caring and considerate family man with extensive knowledge of the area and years of experience in the funeral business. With a background in training and assessment John has infinite patience; he will calmly and slowly guide you through the process of planning a funeral and assess your every need so that you will get exactly what is required for you and your Loved One. I have never managed to find anything that is too much trouble for Jon or been able to try his patience. He is a saint…

More about us

Testimonials

My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales.

Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman.

I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony.

Thank you.

Janice Shales - June 2022
Dear Penrose team,
Thank you for your services today – it was a splendidly dignified send-off for my father and we are all very grateful for your well co-ordinated and sensitive approach.
It was impeccable and flawless on your part.
Kindest Regards
Geoff Gould et al - March 2023

To everybody at Penrose

Thank you so very much for the professional service you provided for my son ‘Pat’ yesterday. Much love…

Julie Ruder and all of our family - August 2018

Dear Nathan,

I want to thank you from the bottom of my heart for the caring way you helped me plan my beautiful mum’s funeral. As it is a time of terrible loss and sadness I cannot think of anyone else who could have made it more bearable. Thank you so much and God Bless you.

Eleanor R - August 2017

Thank you so much on behalf of my family for the lovely funeral of the late Miss Pamela Gl…er.

Thank you

Mrs C. Bibby and Family - April 2020

To all the staff at Penrose

I am writing on behalf of my son Steven and myself to say thank you for the dignified and respectful way you conducted the funeral of my late partner Derek.

It was greatly appreciated

Yours sincerely

Jean Pegrum - Sept 2021

To Nathan and all at Penrose, I just wanted to thank you for the sensitivity, care and respect you showed my Grannie yesterday. She looked amazing and I’m sure you caught a glimpse of her incredible 100 years as my dad spoke at the grave-side. You don’t have an easy job but I hope you know how grateful people are that you do it so well.

Your manner and conduct was gentle, considerate and supportive, thank you for all you did to make yesterday so special. You have been given the gifting and attitude needed to help bring peace and blessing during difficult circumstances. May you know God’s peace and blessing as you continue to serve others in this way, Thank you

Cally (Winnie’s Granddaughter) - Oct 2016

We would just like to say thank you for looking after Maria Dulieu and everything you did for us as a family. For all the care and attention you gave right to the very last detail.

Everything was done with such respect and military precision, we cannot praise you enough.

Best wishes to you all

Sue England and Family - December 2020
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