About Our Staff

Please let me introduce you to our small team. These are the guys you will meet throughout your time with us – whether at a home visit, in the office or during the funeral. We are a close-nit team in which every individual has a strong commitment to the families we serve.

jeremy Penrose Funeral photo of a staff
Jeremy
Managing Director

I started Penrose Funerals with my son Nathan some years ago with a shared desire to provide a professional and caring service whilst combatting what we felt to be unrealistically high prices. We have been successful in both of these goals.

As Managing Director my primary role is Senior FD (Funeral Director). The FD takes responsibility for leading each funeral and quietly guiding family and friends through the day from arrival at the house to departure from the funeral reception. Having worked previously as a professional choreographer and film-maker I am also responsible for all design work including the range of Service Sheets you can see on this site. Nathan and I also work hard to ensure that our care for bereaved families starts with our care for our staff and our staff’s care for each other. We feel this work has been highly successful.

nathan Penrose Funeral photo of a staff
Nathan
Director

Nathan is our lead funeral arranger so if you come into the office to see us it may well be Nathan who will arrange everything for you. He is also our community liaison and a very accomplished FD. Our resident rationalist and philosopher we sometimes find him standing in a corner deep in thought, usually it is best to leave him there until he is finished.

Nathan is a mathematician and physicist by training. This explains why Penrose is named in honour of the mathematician and physicist Roger Penrose (and for those who may be interested you will be able to see the famous Penrose Tiling in much of our literature).

brendon Penrose Funeral photo of a staff
Brendon
Office Manager

Brendon is our office manager and also a funeral arranger along with Nathan. The reason he is photographed in profile is that he is just too busy to sit still for the camera. Brendon is a master of the small details and excellent at dotting the i’s and crossing the t’s. He will check every detail of your funeral again and again and keeps us all ship-shape (when we can stop him dropping crumbs all round his desk).

Jim & Clive
Jim & Clive
Fleet Managers

Gentleman Jim, on the left, keeps our fleet immaculate and our team on their toes.  Despite being an avid West Ham fan Jim is a truly delightful character who will stop at nothing to make sure everything is ship shape before, during and after every funeral. He also has the best polished shoes I’ve every seen.

Clive, on the right, is a gentleman through and through. When Clive is not with the team he will be found somewhere on a golf course or driving his beloved Jaguar. Whilst Clive’s driving is impeccable, partly due to his training and expertise in tactical armed response, we all appreciate his gentle, thoughtful and almost infinitely helpful attitude at all times. Do not, however, sneak up behind him and shout ‘Boo’….you have been warned.

John in office
Jon
Arranger

Our own smiling Siddhartha, Jon is a truly caring and considerate family man with extensive knowledge of the area and years of experience in the funeral business. With a background in training and assessment John has infinite patience; he will calmly and slowly guide you through the process of planning a funeral and assess your every need so that you will get exactly what is required for you and your Loved One. I have never managed to find anything that is too much trouble for Jon or been able to try his patience. He is a saint…

More about us

Testimonials

Hi Jeremy,

I would like to thank all the personnel who took part in Sylvia’s funeral. Lovely service by Andy and everyone were so professional . That card of Sylvia’s service and photo’s was brilliant.

Thanks , all the best

Vic Allum - May 2022
My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales.

Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman.

I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony.

Thank you.

Janice Shales - June 2022

Nathan and Jeremy, Thank you so much for waiting for me tonight, I really appreciate it. I’m so pleased I got there to see mum, she looks lovely and looks like she’s just having a lovely sleep. I love that she is holding all the photos and roses close to her, that is a lovely touch, thank you. I will most definitely be recommending your services.

Maggie - July 2017

To Brendon, Jeremy and Nathan,

Thank you all so much for all the kindness and care, for looking after my lovely wife Margaret until the funeral.

Kind regards

Peter Shales - June 2022

Dear Penrose,

Many thanks for looking after John whilst he was in your care. Also thank you for all your help and support you gave us to give John a good send off on his final journey.

Such professional, caring and compassionate people.

A huge big thank you from all of us

Gillian, Sarah, Richard and families - May 2019

Dear Nathan and team

Just wanted to say a heartfelt thankyou to you and all at Penrose for your dignity, help and support yesterday and beforehand in the arrangement of dad’s funeral. It was a lovely send-off and your professionalism and courtesy on the day was first-rate and warmly appreciated by our family and friends.
Best wishes
Rachel Harkes - April 2021

Dear Nathan and all the staff at Penrose,

Thank you so much for all your help in arranging my father’s funeral. You were completely kind and understanding throughout.

Your compassion, attention to detail and professionalism made everything run smoothly on what was a very difficult day. We very much appreciate everything.

With thanks and kind regards,

Michelle H, Ying and Charlotte A. - August 2024
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