About Our Staff

Please let me introduce you to our small team. These are the guys you will meet throughout your time with us – whether at a home visit, in the office or during the funeral. We are a close-nit team in which every individual has a strong commitment to the families we serve.

jeremy Penrose Funeral photo of a staff
Jeremy
Managing Director

I started Penrose Funerals with my son Nathan some years ago with a shared desire to provide a professional and caring service whilst combatting what we felt to be unrealistically high prices. We have been successful in both of these goals.

As Managing Director my primary role is Senior FD (Funeral Director). The FD takes responsibility for leading each funeral and quietly guiding family and friends through the day from arrival at the house to departure from the funeral reception. Having worked previously as a professional choreographer and film-maker I am also responsible for all design work including the range of Service Sheets you can see on this site. Nathan and I also work hard to ensure that our care for bereaved families starts with our care for our staff and our staff’s care for each other. We feel this work has been highly successful.

nathan Penrose Funeral photo of a staff
Nathan
Director

Nathan is our lead funeral arranger so if you come into the office to see us it may well be Nathan who will arrange everything for you. He is also our community liaison and a very accomplished FD. Our resident rationalist and philosopher we sometimes find him standing in a corner deep in thought, usually it is best to leave him there until he is finished.

Nathan is a mathematician and physicist by training. This explains why Penrose is named in honour of the mathematician and physicist Roger Penrose (and for those who may be interested you will be able to see the famous Penrose Tiling in much of our literature).

brendon Penrose Funeral photo of a staff
Brendon
Office Manager

Brendon is our office manager and also a funeral arranger along with Nathan. The reason he is photographed in profile is that he is just too busy to sit still for the camera. Brendon is a master of the small details and excellent at dotting the i’s and crossing the t’s. He will check every detail of your funeral again and again and keeps us all ship-shape (when we can stop him dropping crumbs all round his desk).

Jim & Clive
Jim & Clive
Fleet Managers

Gentleman Jim, on the left, keeps our fleet immaculate and our team on their toes.  Despite being an avid West Ham fan Jim is a truly delightful character who will stop at nothing to make sure everything is ship shape before, during and after every funeral. He also has the best polished shoes I’ve every seen.

Clive, on the right, is a gentleman through and through. When Clive is not with the team he will be found somewhere on a golf course or driving his beloved Jaguar. Whilst Clive’s driving is impeccable, partly due to his training and expertise in tactical armed response, we all appreciate his gentle, thoughtful and almost infinitely helpful attitude at all times. Do not, however, sneak up behind him and shout ‘Boo’….you have been warned.

John in office
Jon
Arranger

Our own smiling Siddhartha, Jon is a truly caring and considerate family man with extensive knowledge of the area and years of experience in the funeral business. With a background in training and assessment John has infinite patience; he will calmly and slowly guide you through the process of planning a funeral and assess your every need so that you will get exactly what is required for you and your Loved One. I have never managed to find anything that is too much trouble for Jon or been able to try his patience. He is a saint…

More about us

Testimonials

We decided to go with a family run business as we felt we would receive that extra care and attention so needed at a difficult time. Penrose Funerals exceeded our expectations and ensured all our wishes and feelings were met. Thank you to Nathan who sensitively took us through the initial arrangements and Jeremy who was professional and dignified throughout ….the little details made a big difference and were much appreciated. Thank you again for a truly beautiful service.

Katie Smith - April 2022

To Nathan, Jeremy and all @ Penrose,

Just a note to thank you for the kindness and support that you gave us at what was a very diffucult time. We were really pleased with how everything went and think that mum would have been too.

With sincere thanks

Karen and Hayley, family of Carole Gl****ll - Aug 2025

To all at Penrose

We can’t thank you enough for looking after Avril/mum/nan. Your kindness and respect will never be forgotten.

We appreciate the time you took to explain everything and the respect that was shown to Avril.

Thank you…Kind regards

Reg, Marie and Sam - December 2018

Please accept this small token to show our appreciation for all that you did for me and my family as we said our farewell to Gary. In spite of the appalling weather you all provided an excellent service.

Thank you so much

Shirley Hamilton and the family - December 2020

Dear Jeremy and Nathan,

We would just like to thank you for the exemplary way you conducted Bill’s funeral on September 28th at Basildon Crematorium. Every aspect was just as we hoped it would be. You were always understanding and re-assuring.

Thank you

Jean, Carl and Donna - November 2018
My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales.

Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman.

I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony.

Thank you.

Janice Shales - June 2022

…and I wish to thank both Jeremy and Nathan for your help and courteousness throughout

Judith Hill - June 2017

To Brendon and all staff,

A quick note to thank you all for your care and attention with my sister’s funeral. Everything worked like clockwork and the deepest respect was given to both us and my sister. The webcam worked perfectly and my remaining sister was able to watch and say goodbye to her twin.

Again, many thanks for all that you did for us.

Paul and Paula Ch….. - July 2023
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