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Dear Brendon,

Just a note to say how much I appreciate you sending the order of service to New Zealand for Joanna …. I had not realised that she had passed and for you to provide the Order of Service so long after the event was very kind of you.

Thank you again for your kindness and effort,

To all at Penrose

We can’t thank you enough for looking after Avril/mum/nan. Your kindness and respect will never be forgotten.

We appreciate the time you took to explain everything and the respect that was shown to Avril.

Thank you…Kind regards

To all at Penrose,

we just wanted to say thank you for looking after our mum. You have all been so kind, nice and caring at one of our darkest times. She would of felt safe and happy…

Nathan, Brendon and all at Penrose,

Thank you so much for all you help and care with mum’s funeral.

Best wishes,

To all at Penrose

We want to say a huge thank you for helping us through this difficult time. The day was so well organised and was a perfect tribute to our wonderful dad, Michael Bish.

All of your staff were so kind and caring throughout and the attention to detail on the day put us all at ease.

Thanks again and best wishes,

Dear Jeremy and Nathan,

We wanted to thank you so much for arranging mum’s funeral. You took charge of everything with such kindness, tact and diplomacy and we felt so lucky to have you supporting us all the way.

Several people commented on your respect and reverence towards mum’s coffin and for the way you kept us quietly informed throughout the day.

We cannot thank you enough for helping to give our darling mum such a beautiful send off. I hope you know how much we appreciate all you have done.

With grateful thanks,

To Jeremy and Nathan,

Thank you so much for making what was a very difficult time for us as a family a very beautify send off for our beloved Annie. Thank you also for the children’s keepsake necklaces, they are lovely and will be cherished forever.

Very best wishes